Donor Relations & Salesforce Fundraising Specialist

CanTeen Aotearoa; Auckland; On-site; NZD 60,000 - 80,000; Full time

Job summary

Canteen Aotearoa is seeking a Fundraising Specialist to join our not-for-profit team. This hands-on role covers fundraising operations, donor engagement and Salesforce database management across Individual Giving and Community Fundraising.

You will ensure excellent donor service, maintain fundraising data, and support events and communications. Salesforce expertise is essential as you own core database processes and produce CRM reports.

Qualifications

• Previous experience in administrative roles, customer service, or fundraising coordination.
• Demonstrated, hands‑on experience using Salesforce CRM is essential; applicants must be confident maintaining records, managing data accurately and producing or working with CRM reports.
• Strong communication and customer service skills.
• Strong organisational skills with attention to detail and accuracy.
• Ability to take initiative and problem‑solve in the moment.
• Ability to work collaboratively in a team, and work independently when required.

Responsibilities

• Administrative Support
• Database Management
• Individual Fundraising
• Community Fundraising

Skills

Administrative experience

Customer service

Fundraising coordination

Salesforce CRM

Communication

Organisational skills

Initiative

Teamwork

Tools

Salesforce CRM

Canva

Microsoft Office

Shopify

Givealittle

Grassrootz

Job description

Canteen Aotearoa is seeking a Fundraising Specialist to join our not-for-profit team. This hands-on role covers fundraising operations, donor engagement and Salesforce database management across Individual Giving and Community Fundraising.

You will ensure excellent donor service, maintain fundraising data, and support events and communications. Salesforce expertise is essential as you own core database processes and produce CRM reports.