Despatch Team Leader

Placemakers; Waitakere Ranges; On-site; NZD 65,000 - 75,000; Full time

Benefits offered by this job

Staff benefits

Company vehicle

KiwiSaver matched

Health & wellbeing program

Development opportunities

Job summary

PlaceMakers New Lynn is seeking a hands-on Despatch Team Leader to own daily despatch operations, lead a small team, and ensure orders are picked, loaded and dispatched safely and on time.

You will optimise delivery schedules, supervise inventory accuracy, manage documentation, and build strong relationships with customers and internal teams while upholding safety.

Previous leadership in despatch, logistics or warehousing is essential; NZ Class 1 license and forklift endorsement are required.

Qualifications

• Proven leadership or supervisory experience in despatch/logistics/warehousing.
• Hands-on despatch, logistics or warehousing experience.
• Physically fit and capable of heavy lifting.
• Full NZ Class 1 drivers’ licence is essential.
• Forklift experience with F endorsement is a must.
• Great attention to detail and strong written/verbal communication.
• Experience with inventory, workflow or order management systems.

Responsibilities

• Lead, coach and develop the despatch team through on-the-job training.
• Oversee daily despatch operations: orders picked, loaded and dispatched.
• Manage workload priorities, staffing, and planning of delivery logistics.
• Coordinate delivery schedules and fleet utilisation.
• Verify orders against documentation and resolve discrepancies.
• Monitor inventory levels, cycle counts and replenishment activities.
• Maintain documentation and accurate system records.
• Build strong relationships with customers and internal stakeholders.
• Maintain a clean, safe despatch area and operate a forklift.

Skills

Leadership

Despatch/logistics

Warehousing

Forklift operation

NZ Class 1 license

Inventory control

Communication

System literacy

Tools

Forklift with F endorsement

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

As a Despatch Team Leader at PlaceMakers New Lynn, you'll take ownership and overseeing the day-to-day despatch operations. You’ll lead, coach, support, and develop a small team to ensure customer orders are picked, loaded, and delivered safely, accurately, and on time. Playing a key part in managing the efficient flow of products and coordinating logistics and delivery schedules, you'll ensure products are ready for transport, and the despatch function operates safely and efficiently every day.

• Lead, coach and develop the despatch team through on-the-job training and development
• Oversee daily despatch operations, ensuring orders are picked, loaded and dispatched
• Manage workload priorities, staffing requirements and planning delivery logistics
• Coordinate delivery schedules and fleet utilisation
• Verify orders against documentation and resolve any discrepancies
• Monitor inventory levels, stock accuracy, cycle counts, and replenishment activities
• Manage documentation and maintain accurate system records
• Build strong working relationships with customers and internal stakeholders
• Maintain a clean, safe, and organised despatch area through general housekeeping
• Operate a Forklift

Permanent full-time role based at PlaceMakers New Lynn offering 40 hours per week Monday to Friday with rostered Saturdays.

About You:

To succeed in this role, you'll be a hands-on leader who leads by example and knows how to motivate and develop a team. With proven leadership experience in a despatch, logistics, or a warehousing environment, you'll be comfortable balancing the demands of leading a team with day-to-day demands of a busy despatch operations ensuring everything runs smoothly.

• Proven leadership or supervisory experience with the ability to inspire and support a team
• Previous experience in a despatch, logistics or warehousing environment
• Physically fit and capable of heavy lifting and manual handling
• Full NZ Class 1 drivers’ licence is Essential
• Forklift experience with F endorsement is a Must
• Great attention to detail with excellent written and verbal communication skills
• Experience working with inventory, workflow management or order management systems
• Confident using technology and navigating multiple systems
• Knowledge of building products or the construction industry is advantageous
• Competitive base salary, incentive scheme and company vehicle
• Genuine development opportunities that come with being part of the wider Fletcher Building Group
• Staff buying privileges and company benefits for you and your family
• Z Energy fuel discounts and free monthly Pie & coffee
• KiwiSaver contributions matched up to 4%
• Employee Education Fund
• Health & Wellbeing initiatives including an Employee Assistance Programme

Pre-employment checks will include references, a medical assessment, drug and alcohol testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.