Dispatch & 3PL Operations Coordinator

GVI Logistics Ltd; Māngere-Ōtāhuhu; On-site; NZD 55,000 - 75,000; Full time

Job summary

GVI Logistics Ltd seeks a proactive Transport Coordinator to ensure safe, efficient dispatch of the Auckland fleet and to support 3PL operations. You will plan loading, coordinate drivers and vehicle use, and maintain strong safety and service standards across daily transport duties.

Key responsibilities include handling 3PL orders, liaising with warehouses, and providing timely customer updates. A full driver’s licence and knowledge of CargoWise/ERoad are valued.

Qualifications

• Previous experience in transport coordination, dispatch or logistics.
• 3PL or warehouse experience highly regarded.
• Strong communication (oral and written) and customer service orientation.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Familiarity with CargoWise and ERoad preferred.
• Full driver’s licence.

Responsibilities

• Coordinate dispatch, scheduling and distribution for the GVI fleet.
• Plan inflow and outflow of containers and goods to/from GVI sites.
• Organise drivers, teams and vehicles to complete workloads.
• Ensure transport activities meet health and safety requirements.
• Monitor transport system performance and utilise ERoad.
• Coordinate third‑party transport and couriers as needed.
• Provide customer service and update customers on delivery status.
• Process 3PL orders and liaise with warehouse regarding loading.
• Respond to customer inquiries via email and phone.
• Support 3PL administration during peak periods.

Skills

Active listening

Verbal communication

Written communication

Transport coordination

Dispatch

Customer service

Time management

Tools

CargoWise

ERoad

Microsoft Office

Job description

GVI Logistics Ltd seeks a proactive Transport Coordinator to ensure safe, efficient dispatch of the Auckland fleet and to support 3PL operations. You will plan loading, coordinate drivers and vehicle use, and maintain strong safety and service standards across daily transport duties.

Key responsibilities include handling 3PL orders, liaising with warehouses, and providing timely customer updates. A full driver’s licence and knowledge of CargoWise/ERoad are valued.