Digital Marketing Specialist

CARTERS; Auckland; Sur place; NZD 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Competitive remuneration package

Health and wellbeing benefits (7.5%)**

Company buying privileges

Résumé du poste

CARTERS is seeking a results-driven Digital Marketing Specialist to own our digital presence from East Tāmaki, driving campaigns, content, and customer journeys that strengthen engagement with trade customers and our brand.

You’ll manage email campaigns, CMS content, and cross-channel initiatives, analyse performance, and partner with Marketing and IT to deliver creative digital solutions that boost brand visibility and ROI for New Zealand's leading builder partner.

Qualifications

• Customer-centric digital marketing expertise across online channels
• Experience with content management systems (CMS) such as Squarespace or SAP Hybris
• Email marketing and automation using Dynamics 365 Marketing with ClickDimensions
• SEO/SEM capability for digital optimisation and data analytics
• Experience driving digital acquisition channels (PPC, Display, Paid Social)
• Marketing degree or relevant tertiary qualification
• Strong proofreading and storytelling skills
• Knowledge of emerging digital trends and new applications
• Proficient in Adobe Creative Cloud
• Understanding of social media campaigns and compliance
• Knowledge of WeChat is advantageous

Responsabilités

• Drive digital aspects of CARTERS’ business across promotions, campaigns and social media
• Maintain content across multiple platforms aligned with trade customers and brand
• Execute email campaigns with workflows and segmentation
• Provide creative digital solutions for websites, apps and campaigns
• Monitor performance across platforms and provide analytics insights
• Process customer feedback and digital enquiries via email and social
• Coordinate marketing and IT digital initiatives and projects
• Produce engaging digital communications to enhance customer experience
• Refine customer journeys and touchpoints

Connaissances

Customer centric digital specialist

Digital marketing channels

Email marketing & automation

Content management systems

SEO & SEM

Social media campaigns

Adobe Creative Cloud

Emerging digital trends

Copywriting & editing

WeChat knowledge (advantageous)

Formation

Marketing or Digital Media degree

Outils

Squarespace

SAP Hybris

Microsoft Dynamics 365 Marketing

ClickDimensions

WeChat

Adobe Creative Cloud

Description du poste

Are you passionate about digital marketing? Here's your opportunity to join a market leader in the building industry and take ownership of our digital marketing presence.

We are on the hunt for someone to help drive strategic initiatives that strengthen customer engagement and elevate our brand visibility.

With your solid planning and organisational skills you will have a strong understanding of the digital landscape, overseeing CARTERS' multiple digital channels across social media and web platforms, ensuring alignment our trade customers and brand.

About the role

This role is based at our National Support Office in East Tāmaki where you will join a collaborative and supportive Marketing team, working alongside the Trade Marketing Engagement Manager to:

• Drive digital aspects of the CARTERS business developing, implementing and maintaining brand and customer strategies across promotions, initiatives, events and social media campaigns
• Maintain content across multiple platforms that align with our trade customers and brand
• Execute email campaigns with functional workflows and database segmentation
• Provide creative digital solutions with best practice methodologiesfor websites, applications and campaigns
• Monitor and analyse performance on various digital platforms and campaigns, providing insights, analytics and identifying opportunities to support growth, engagement and ROI
• Process customer feedback and digital enquiries via email and social media
• Contribute and coordinate marketing and IT digital initiatives and projects
• Produce engaging digital communications to enhance the customer experience
• Enhance and refine customer journeys and touchpoints

About you

As a digital guru, you’ll succeed in this role with the following skills, experience and values:

• Customer centric digital specialist who knows their way around the online space
• Expertise in digital marketing channels and implementing digital marketing campaigns
• Experience in content management systems – such as Squarespace and SAP Hybris
• Highly skilled in email marketing and automation - Microsoft Dynamics 365 marketing with Click Dimensions: subject lines, development, segmentation, workflows, automation, 360 testing, mobile optimisation, deployment
• SEO & SEM capability for digital optimisation,customer segmentation and data analytics
• Experience driving digital acquisition channels - PPC, Programmatic / Display and paid social advertising (Facebook, Instagram, LinkedIn)
• Marketing experience with a degree in Digital Media Communications or relevant tertiary qualifications in Marketing / Business Information Management
• A self-motivated team player who has high creativity, attention to detail and problem-solving skills, and is organised to multitask and prioritise effectively
• Proficient in grammar with strong proofreading and editing skills forcontent and storytelling
• An eye for emerging digital trends with a passion for discovering new applications
• Operate Adobe Creative Cloud applications
• Understanding of social media campaigns and marketing compliance requirements
• Knowledge of WeChat – Mandarin digital content creation would be advantageous

Build your future with CARTERS

For over 150 years, CARTERS has been helping build New Zealand and Kiwi trade careers.

Our continued success and reputation as the best building partner in the market can only happen with the right teams. Behind our network of over 50 branches is a team of passionate people with shared values who are results focused and dedicated to delivering exceptional customer experiences to support the success of our trade customers.

In return for your work and commitment, we’ll make sure you’re looked after in a professional, positive, inclusive and supportive working environment that you can be proud of.

• Join a long-standing business, with passionate and talented teams partnering to cultivate a culture of comradery and success
• Competitive remuneration package
• Benefits to support your health and wellbeing - 7.5% Benefits Plan includes superannuation, medical, disability and death insurances, and a voluntary savings scheme.
• Company buying privileges across all CARTERS branches

All successful candidates will be required to undergo a pre-employment drug and alcohol test.