Despatch Team Leader — Lead, Schedule & Dispatch

PlaceMakers Christchurch; Auckland; On-site; NZD 65,000 - 75,000; Full time

Benefits offered by this job

Staff discounts

KiwiSaver matched up to 4%

Health & Wellbeing initiatives

Employee Education Fund

EAP – Employee Assistance Program

Z Energy fuel discounts

Job summary

PlaceMakers New Lynn is seeking a hands-on Despatch Team Leader to own day-to-day despatch operations. You will lead, coach, and develop a small team to ensure customer orders are picked, loaded and dispatched safely, accurately and on time.

You will manage workload priorities, plan delivery logistics, coordinate schedules and fleet utilisation, and maintain accurate records while building strong relationships with customers and internal stakeholders.

Qualifications

• Proven leadership or supervisory experience in despatch/logistics.
• Experience in despatch, logistics or warehousing operations.
• Physically fit for heavy lifting and manual handling.
• NZ Class 1 driver’s license essential.
• Forklift experience with F endorsement is required.
• Strong attention to detail and communication skills.
• Experience with inventory, workflow or order management systems.

Responsibilities

• Lead, coach and develop the despatch team through on-the-job training and development.
• Oversee daily despatch operations, ensuring orders are picked, loaded and dispatched.
• Manage workload priorities, staffing requirements and planning delivery logistics.
• Coordinate delivery schedules and fleet utilisation.
• Verify orders against documentation and resolve discrepancies.
• Monitor inventory levels, stock accuracy, cycle counts and replenishment.
• Manage documentation and maintain accurate system records.
• Build strong relationships with customers and internal stakeholders.
• Maintain a clean, safe and organised despatch area; operate a forklift.

Skills

Leadership

Despatch

Forklift

NZ Driver License

Inventory management

Communication

Heavy lifting

Systems proficiency

Construction knowledge

Job description

PlaceMakers New Lynn is seeking a hands-on Despatch Team Leader to own day-to-day despatch operations. You will lead, coach, and develop a small team to ensure customer orders are picked, loaded and dispatched safely, accurately and on time.

You will manage workload priorities, plan delivery logistics, coordinate schedules and fleet utilisation, and maintain accurate records while building strong relationships with customers and internal stakeholders.