Despatcher

Tumu Timbers; Hastings; On-site; NZD 55,000 - 65,000; Full time

Benefits offered by this job

Health & wellbeing benefits incl. med

Job summary

Tumu Timbers Ltd in Hawke's Bay is seeking a Despatcher to join our Sales team and deliver outstanding service to our internal and external customers.

You will organise the despatch of customer orders, record orders accurately, coordinate forklift drivers and maintain health and safety standards while ensuring loads are correct. A high level of computer literacy, strong communication, attention to detail and good time management are essential for success in this role.

Qualifications

• Experience in Despatch / logistics.
• Be highly customer focussed with excellent communication skills.
• A high level of computer literacy and ability to learn new computer systems.
• Strong attention to detail and accuracy.
• Great organisation and time management skills.

Responsibilities

• Organising the despatch of customer orders.
• Accurately recording orders and preparing despatch documentation.
• Coordinating forklift drivers to load product, ensuring a high level of health and safety is maintained.
• Checking loads to ensure they are correct.
• Liaising with our Sales, Production and Logistics teams to ensure customer orders meet our DIFOT objectives.
• Monitoring inventory levels and maintaining communication with the Sales team on any inventory related issues.
• Assisting the Sales Coordinators to provide customer service.

Skills

Despatch / logistics

Customer focus

Communication

Attention to detail

Time management

Tools

Despatch software

Inventory management software

Job description

• Health& wellbeing benefits incl. medical insurance

Do you have despatch experience and an understanding of freightsystems and processes? We have anexciting opportunity for a Despatcher to join our Sales team and deliveroutstanding service to our internal and external customers.

Tumu Timbers Ltd is a progressive Hawkes Bay timber processingbusiness, locally owned and operated. Our team culture is positive andenthusiastic with an emphasis on H&S, quality and customer service.

What does the role include?

• Organising the despatch of customer orders.
• Accurately recording orders and preparing despatch documentation.
• Coordinating forklift drivers to load product, ensuring a highlevel of health and safety is maintained.
• Checking loads to ensure they are correct.
• Liaising with our Sales, Production and Logistics teams to ensure customerorders meet our DIFOT objectives.
• Monitoring inventory levels and maintaining communication with theSales team on any inventory related issues.
• Assisting the Sales Coordinators to provide customer service.

What will you need to be consideredfor the position?

• Experience in Despatch / logistics.
• Be highly customer focussed with excellentcommunication skills.
• A high level of computer literacy and abilityto learn new computer systems.
• Strong attention to detail and accuracy.
• Great organisation and time management skills.

Tumu is a Drug and Alcohol-Free Workplace,and pre-employment oral drug screening will be carried out.

Closing Date: Thursday, 26 November 2026