Dental Admin & Reception Coordinator — Systems Mastery

Synergy Dental; Dunedin; On-site; NZD 50,000 - 70,000; Full time

Job summary

Synergy Dental in Dunedin is seeking an experienced Administration & Reception Coordinator to join our busy practice. You will be the operational engine behind an exceptional patient experience, ensuring accuracy and efficiency across front-of-house activities.

This high-volume, process-driven role requires strong systems knowledge, careful attention to detail, and warm, professional communication with patients and clinicians alike.

Qualifications

• Love structure and organisation.
• Ability to follow established systems and processes.
• Comfortable handling interruptions and changing priorities.

Responsibilities

• Manage high volumes of calls, emails and SMS.
• Book appointments and manage clinician diary.
• Process payments, receipting and financial administration.
• Assist with ACC, Dental Benefits and WINZ administration.
• Handle claims and supporting documentation.
• Manage laboratory and referral administration.
• Follow up outstanding actions and information.
• Support clinicians and keep patient flow smooth.

Skills

High-volume administration

Reception and front-desk

Systematic/structured work

Excellent communication

Attention to detail

Tools

Dental software

Job description

Synergy Dental in Dunedin is seeking an experienced Administration & Reception Coordinator to join our busy practice. You will be the operational engine behind an exceptional patient experience, ensuring accuracy and efficiency across front-of-house activities.

This high-volume, process-driven role requires strong systems knowledge, careful attention to detail, and warm, professional communication with patients and clinicians alike.