Receptionist

Aotearoa New Zealand Association of Social Workers; Upper Harbour; On-site; NZD 42,000 - 54,000; Full time

Job summary

Fraser Dental Hobsonville is a busy dental practice seeking a friendly, professional and highly organised receptionist to join the team and work closely with the Practice Manager.

This key role coordinates day-to-day reception activities, manages appointment books and rosters for several dentists, and ensures the practice runs smoothly and stays on track throughout the day. Training can be provided for the right candidate.

Qualifications

• Previous dental reception experience preferred
• Good understanding of dentistry essential
• Training provided for the right person

Responsibilities

• Coordinate day-to-day requirements of multiple dentists, including appointment books and rosters
• Manage the smooth and efficient running of the front desk
• Ensure dentist diaries and rosters are accurate, organised and up to date
• Provide a warm and professional experience for our patients
• Follow practice protocols, procedures and systems consistently
• Complete all daily tasks and responsibilities accurately and on time
• Prioritise competing tasks and ensure nothing is missed
• Communicate effectively with dentists, clinical staff, patients and the wider team
• Maintain a high level of accuracy and attention to detail

Skills

Dental reception

Highly organized

Communication skills

Independent worker

Job description

Fraser Dental Hobsonville is a busy 5-chair dental practice providing general dentistry, orthodontics and sedation.

We are looking for a friendly, professional and highly organised person to join our reception team and work closely alongside our Practice Manager.

This is a key role within the practice. You will help coordinate the day-to-day running of reception, manage the appointment books and rosters for several dentists, and ensure the practice stays organised and on track throughout the day.

Key responsibilities

• Coordinate the day-to-day requirements of multiple dentists, including appointment books and rosters
• Manage the smooth and efficient running of the front desk
• Ensure dentist diaries and rosters are accurate, organised and up to date
• Provide a warm and professional experience for our patients
• Follow practice protocols, procedures and systems consistently
• Complete all daily tasks and responsibilities accurately and on time
• Prioritise competing tasks and ensure nothing is missed
• Communicate effectively with dentists, clinical staff, patients and the wider team
• Maintain a high level of accuracy and attention to detail

About you

• Experienced in dentistry and has a strong understanding of the dental environment
• Friendly, approachable and professionally spoken
• Confident communicating with patients and the dental team
• Highly organised, reliable and able to manage multiple priorities
• Calm and capable of working in a busy reception environment
• Someone who takes pride in following systems, protocols and procedures
• Consistent in completing daily tasks and following through on responsibilities
• Detail-oriented and able to spot when something needs attention
• Able to work independently while also being a supportive team member
• Positive, willing to learn and keen to develop within the role

Previous dental reception experience is preferred, but not essential.

This could be an excellent opportunity for an experienced Dental Assistant who is ready to make the move from clinical assisting into dental administration and reception.

We can provide training for the right person. However, a good understanding of dentistry is essential, as you will be working closely with dentists, clinical staff and patients and managing their day-to-day requirements.

If you're organised, dependable, confident with people and ready for a new challenge within dentistry, we'd love to hear from you.

About us

We are a busy practice with a friendly team and a varied range of dentistry. We pride ourselves on providing a welcoming, professional experience for our patients.

If you're looking for an opportunity to bring your dental experience into a reception and administration role, we'd love to hear from you.