Customer Support & Office Admin Specialist (Invercargill)

PowerNet; Invercargill City; Sur place; NZD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

5 weeks annual leave

Southern Cross health insurance

Life and Income Protection insurance

Health and wellbeing programme

A supportive, collaborative, and incl

team environment

Résumé du poste

PowerNet in Invercargill is seeking a Customer Support Administrator to be the welcoming face for customers and visitors, keeping the front office running smoothly and assisting across the business. This full-time role runs Monday to Friday, 8am to 5pm, and offers a friendly, collaborative team environment.

You will handle phone inquiries, process applications, maintain records, provide general admin support, and help with day-to-day office tasks.

Qualifications

• Experience in customer service, reception, administration, or a similar role.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accurate data entry.
• Confidence using Microsoft Office applications.
• Ability to manage competing priorities and stay organised.
• Positive, approachable and professional attitude.

Responsabilités

• Welcoming visitors and providing a professional first impression
• Answering and directing customer phone enquiries
• Supporting fault call overflow during outage events
• Managing incoming and outgoing correspondence
• Processing customer applications and maintaining accurate records
• Providing administration support across the business
• Supporting day-to-day office administration activities as required

Connaissances

Customer service

Reception

Administration

Microsoft Office

Description du poste

PowerNet in Invercargill is seeking a Customer Support Administrator to be the welcoming face for customers and visitors, keeping the front office running smoothly and assisting across the business. This full-time role runs Monday to Friday, 8am to 5pm, and offers a friendly, collaborative team environment.

You will handle phone inquiries, process applications, maintain records, provide general admin support, and help with day-to-day office tasks.