Customer & Supply Chain Support Officer - Fixed-Term

Lyttelton Port Company; Lyttelton; On-site; NZD 85,000 - 95,000; Part time

Job summary

Lyttelton Port Company is seeking a highly organised Customer & Supply Chain Support Officer to join the team on a 15-month fixed-term basis, covering parental leave. The role spans contract administration, performance reporting, data analysis, pricing and financial administration, project coordination, and general business support.

You will work across teams, prepare reports, use Power BI for insights, coordinate meetings and contribute to day-to-day operations.

Qualifications

• Around 5 years’ experience in a similar role, along with a relevant tertiary qualification.
• Strong computer skills, particularly across Excel, Power BI, Word, PowerPoint and SharePoint.
• Excellent organisation and attention to detail, with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills, with the confidence to work with senior leaders, customers and a range of stakeholders.
• A proactive and analytical approach, with the ability to identify issues, interpret information and find practical ways to improve how things are done.
• Experience in a marine, port, logistics or container environment would be advantageous, but isn’t essential.

Responsibilities

• Support customer and supply chain leaders and their teams with contract administration and performance reporting.
• Prepare reports and presentations, analyse customer and operational data.
• Use Power BI to provide insights for decision‑making.
• Coordinate meetings and support strategic projects.
• Help ensure day‑to‑day operations of the team run smoothly and efficiently.

Skills

Organisational skills

Communication skills

Analytical mind

Project coordination

Stakeholder management

Education

Relevant tertiary qualification

Tools

Excel

Power BI

Word

PowerPoint

SharePoint

Job description

Customer & Supply Chain Support Officer - Fixed-Term

When opportunity arises, we must be ready to strike before it passes.

About the Role

We're looking for a highly organised and commercially minded Customer & Supply Chain Support Officer to join our Customer and Supply Chain team on a 15-month fixed-term basis, covering parental leave.

This is a varied role providing key support to our Customer and Supply Chain leaders and their teams. You'll work across customer and contract administration, performance reporting, data analysis, pricing and financial administration, project coordination and general business support.

You'll help keep customer contracts and key deliverables on track, prepare reports and presentations, analyse customer and operational data, and use tools such as Power BI to provide insights that support decision-making. You'll also coordinate meetings, support strategic projects and help ensure the day-to-day operations of the team run smoothly and efficiently.

It's a role that requires someone who can confidently juggle competing priorities, build strong relationships and bring a proactive, solutions-focused approach to supporting the wider business.

What sets you apart

We're looking for someone with a strong background in commercial administration, contract support, business analysis or a similar environment. You'll ideally have:

• Around 5 years’ experience in a similar role, along with a relevant tertiary qualification.
• Strong computer skills, particularly across Excel, Power BI, Word, PowerPoint and SharePoint.
• Excellent organisation and attention to detail, with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills, with the confidence to work with senior leaders, customers and a range of stakeholders.
• A proactive and analytical approach, with the ability to identify issues, interpret information and find practical ways to improve how things are done.

Experience in a marine, port, logistics or container environment would be advantageous, but isn't essential.

This role sits within a broader internal salary band reflecting relativities across the organisation for the same or similar sized roles and performance. New appointments will be made in the range of$84,748 to $94,718inclusiveof KiwiSaverand will be based on knowledge, skills and experience the successful candidate brings to the role

Benefits of joining the LPC team

Wellbeing- Your health matters. We provide access to TELUS Health for you and your household, offering confidential support and resources for mental, physical, and financial wellbeing. You'llalso receive gym membership discounts atChristchurch City Council facilities.

Family- Our leading parental leave policy supports both primary and secondary caregivers. Primary caregivers receive 26additionalweeks at the same rate as IRD, secondary cars receive four weeks of paid leave,andwe protect your superannuation contributions- along with other great benefits.

Fun- Join our social club or get involved in exciting activities organised by TeWhakaroopu(our Diversity, Inclusion, Equity, and Belonging Committee).

Learning- We invest in your growth! ExploreLearningHub,(ourlearningmanagementsystem), take advantage of professional development opportunities and benefit from on the job learning andcoachingto develop your skills and progress your career.

LPC is a proud member of Diversity Works and the Pride Pledge, reinforcing our commitment to fostering an inclusive and diverse workplace.

About LPC

Lyttelton Port Company (LPC) is the South Island's largest international trade gateway, focused onfacilitatingthe growth of trade for Christchurch, Canterbury, and the wider South Island. Our services are critical to the success of a diverse range of exporters and importers and supporting thousands of jobs in the region.Sustainability and the safety of our people are at the centre of everything we do. This is an exciting time to join LPC.

Pre-employment Requirements

LPC require all successful candidates to pass a Pre-employment assessment which includes a Health Assessment, a Drug and Alcohol Test, Pre-Employment Ministry of Justice Check, a TOROcheckand a Pre-employment ACC Check.

Legal entitlement to work in New Zealand is a requirement

For further information, please [e-mail]