Customer Specialist – Banking & Digital Tools (Part-Time)

ASB Bank; Ashburton; On-site; NZD 38,000 - 48,000; Part time

Benefits offered by this job

Competitive salary

Learning and development opportunities

Inclusive culture

Employee benefits

Job summary

ASB Bank's Ashburton Advice Centre is seeking a customer-focused Customer Specialist to join on a permanent part-time basis (20 hours per week). You will support customers with everyday banking needs and help them get the most from ASB's digital and self-service tools. You'll build relationships, identify needs, and connect customers with the right products and advice.

Join a friendly team at Ashburton and enjoy a supportive environment with pathways across the bank.

Qualifications

• Customer-focused approach delivering great experiences.
• Ability to build rapport and relationships.
• Willingness to learn and adapt in a fast-paced environment.
• Enjoys helping customers use digital banking tools.
• Positive attitude and desire to help people achieve goals.

Responsibilities

• Support customers with everyday banking needs.
• Help customers understand and use ASB's digital and self-service tools.
• Identify customer needs and connect them with the right products and advice.

Skills

Customer service

Relationship building

Digital banking tools

Adaptability

Positive attitude

Job description

ASB Bank's Ashburton Advice Centre is seeking a customer-focused Customer Specialist to join on a permanent part-time basis (20 hours per week). You will support customers with everyday banking needs and help them get the most from ASB's digital and self-service tools. You'll build relationships, identify needs, and connect customers with the right products and advice.

Join a friendly team at Ashburton and enjoy a supportive environment with pathways across the bank.