Customer Service Representatives

Regal Drycleaners; Auckland; On-site; NZD 42,000 - 60,000; Full time

Job summary

Regal Drycleaners in Auckland is seeking a dedicated Customer Service Representative to join the team. The role is based at our Newmarket store initially, with potential coverage across other stores.

Typical hours are 9.00am–6.30pm, Monday to Friday, and candidates should be comfortable using computers and new systems. Strong commitment to excellent customer service, attention to detail, reliability, and adaptability are highly valued.

Qualifications

• Experience in delivering friendly, efficient service at a retail desk.
• Comfortable using computers and point-of-sale systems.
• Proactive, detail-oriented approach to tasks.
• Reliable team player with integrity.

Skills

Customer service

Tech-savvy

Attention to detail

Reliability

Communications

Tools

Computer literacy

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Regal Drycleaners – Newmarket, North Island

Join the team at Regal Drycleaners, Auckland's premier garment care specialist renowned for its unwavering commitment to exceptional customer service and top-tier cleaning.

We cater to a diverse clientele, including retailers, fashion designers, businesses, and individuals, offering a comprehensive range of services such as garment and household item care, specialty wedding gown preservation, leather cleaning, and shoes rejuvenation, alterations, and garment restoration.

With a strong presence across Auckland, we currently operate from five convenient locations in Newmarket, Ponsonby, Eastridge and Takapuna, as well as our innovative 'virtual' deliveries store.

Requirement:

We are currently looking for a full time Customer Service Representativeto join our team.

The position will be based at our Newmarket Store initially but preference will be given to candidates that are prepared to cover at our other stores. Hours range between 9.00am to 6.30pm, Monday to Friday.

About the role:

The role entails a variety of tasks and requires a degree of comfort with technology. We are seeking individuals who possess the following qualities:

• A strong commitment to providing outstanding service, going the extra mile for our customers
• Attention to detail and a task-oriented approach
• Adaptability, with a willingness to learn and embrace new systems and procedures
• Reliability and integrity
• Confidence in working with computers and technology

Join our team at Regal Drycleaners and become part of a company committed to excellence in garment care and customer satisfaction.

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