Customer Service - Call Centre (Call Centre & Customer Service)

Private Advertiser; Ōtara-Papatoetoe; On-site; NZD 45,000 - 55,000; Full time

Benefits offered by this job

Initial training provided

Job summary

Fashion Biz, a wholesale supplier of uniforms and workwear, is seeking an experienced Receptionist / Customer Services Representative for a role in South Auckland. You will be the first point of contact for customers and assist with orders and inquiries.

The successful candidate will have strong computer and people skills, data entry ability, and previous call center or customer service experience is helpful. Training will be provided in a friendly team environment.

Qualifications

• Good computer and people skills.
• Customer service and data entry.
• Previous call center/customer service experience would help.

Responsibilities

• Meet and greet customers.
• Process and handle specific customer orders and queries.
• Attend day to day clerical duties.
• International mail arrangement, mail dispatch and admin.
• Other areas of administration when required.

Skills

Computer skills

People skills

Customer service

Data entry

Job description

Fashion Biz is a wholesaler of quality uniforms, workwear and promotional apparel (stock service and made-to-order) to NZ, Australia, Canada, USA, South Africa, PNG and the Pacific Islands.

We are currently seeking an experienced Receptionist / Customer Services Representative for a position based in South Auckland.

If you have the following skills then we would love to hear from you;

• Possess good Computer and people skills
• Customer Service and data entry
• Previous Call Center/Customer service experience would be of help

The Duties for the role includes, but not limited to:

• Meeting and Greeting customers
• Process and handle specific customer orders and queries
• Attend day to day clerical duties
• International mail arrangement, mail dispatch and admin
• Other areas of administration when required

You would be working within a fun team environment and initial training will be provided.

Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?
• How many years' experience do you have as a Customer Service Call Centre Representative?
• Do you have customer service experience?

What can I earn as a Customer Service Call Centre Representative