Customer Service

J. A. Russell Ltd; Wellington; On-site; NZD 42,000 - 54,000; Full time

Job summary

J. A. Russell Ltd in Wellington is seeking a reliable, energetic customer service enthusiast to join our Thorndon team at the trade counter. You will help with orders, returns, product research, and supplier communications, while building strong relationships with our customers across our local trades network.

We value attitude and willingness to learn, offering ongoing training, workplace support, and clear progression opportunities in a growing, essential industry that keeps projects on track.

Qualifications

• Reliable and dependable.
• Energetic and willing to get stuck in.
• Adaptable and comfortable working in a fast-paced environment.
• Curious and eager to learn new skills.

Responsibilities

• Providing exceptional customer service at our trade counter, building strong relationships with our valued customers.
• Assisting with sales orders and returns.
• Product research and communication with suppliers.
• Helping out with warehouse duties as required.

Skills

Customer service

Team player

Willingness to learn

Adaptable

Sales support

Job description

J. A. Russell Ltd – Wellington Central, North Island

Join our team and build your career with us!

Are you reliable, energetic, and keen to learn? We are an established electrical wholesaler seeking a customer service superstar to join our friendly Thorndon team.

This isn't just a job; it's a chance to start a rewarding career with our company who genuinely values developing and growing its people.

Whether you are early in your career, looking for a change, or seeking a role where hard work and initiative are recognised, we would love to hear from you.

While experience is a bonus, we are more focused on your attitude and what you can bring to our team.

The successful applicant will be:

• Reliable and dependable
• Energetic and willing to get stuck in
• Adaptable and comfortable working in a fast-paced environment
• Curious and eager to learn new skills

What you'll be doing:

• Providing exceptional customer service at our trade counter, building strong relationships with our valued customers
• Assisting with sales orders and returns
• Product research and communication with suppliers
• Helping out with warehouse duties as required

What's in it for you?

• A genuine opportunity to get your foot in the door with a growing company
• Ongoing training and development
• Career progression opportunities across our business
• The chance to learn about a dynamic and essential industry

If you are someone who brings enthusiasm, a strong work ethic, and a willingness to learn, we'll provide the support and opportunities to help you build a succesful career with us.