Trade Counter Customer Specialist — Growth & Training

J. A. Russell Ltd; Wellington; On-site; NZD 42,000 - 54,000; Full time

Job summary

J. A. Russell Ltd in Wellington is seeking a reliable, energetic customer service enthusiast to join our Thorndon team at the trade counter. You will help with orders, returns, product research, and supplier communications, while building strong relationships with our customers across our local trades network.

We value attitude and willingness to learn, offering ongoing training, workplace support, and clear progression opportunities in a growing, essential industry that keeps projects on track.

Qualifications

• Reliable and dependable.
• Energetic and willing to get stuck in.
• Adaptable and comfortable working in a fast-paced environment.
• Curious and eager to learn new skills.

Responsibilities

• Providing exceptional customer service at our trade counter, building strong relationships with our valued customers.
• Assisting with sales orders and returns.
• Product research and communication with suppliers.
• Helping out with warehouse duties as required.

Skills

Customer service

Team player

Willingness to learn

Adaptable

Sales support

Job description

J. A. Russell Ltd in Wellington is seeking a reliable, energetic customer service enthusiast to join our Thorndon team at the trade counter. You will help with orders, returns, product research, and supplier communications, while building strong relationships with our customers across our local trades network.

We value attitude and willingness to learn, offering ongoing training, workplace support, and clear progression opportunities in a growing, essential industry that keeps projects on track.