Customer-Focused Retail Associate

Woolworths Supermarkets; Ōtorohanga; On-site; NZD 44,000 - 52,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Sonder support for financial/medical/s

Global career opportunities

Job summary

Woolworths Supermarkets New Zealand is hiring a customer-focused team member to help deliver an outstanding shopping experience across our stores in Aotearoa. You will engage with customers, support daily store operations, and maintain attractive presentations to uphold high standards.

You'll bring strong interpersonal skills, integrity, and a proactive approach. Flexible availability to work between 4:30pm and 6:30am is required, with opportunities to grow within a large, diverse retail network.

Qualifications

• Customer-centric focus and loyalty through personalized support
• Strong communication and interpersonal skills
• Integrity and professionalism in line with company values
• Detail-oriented and proactive, with issue escalation when needed
• Flexible availability to work between 4:30pm and 6:30am

Responsibilities

• Champion Customer Service & Engagement: Be highly visible, engage customers with personalized assistance, and promptly resolve inquiries and complaints.
• Drive Product Availability & Quality: Continuously replenish products, focusing on essentials and fresh food, and ensure high standards for stock quality, rotation, and presentation.
• Support Smooth Operations & Standards: Collaborate effectively with the team for daily operations, maintaining store cleanliness and organization.
• Prioritize Safety & Compliance: Uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements.

Skills

Customer service

Interpersonal skills

Detail-oriented

Flexible availability

Job description

Woolworths Supermarkets New Zealand is hiring a customer-focused team member to help deliver an outstanding shopping experience across our stores in Aotearoa. You will engage with customers, support daily store operations, and maintain attractive presentations to uphold high standards.

You'll bring strong interpersonal skills, integrity, and a proactive approach. Flexible availability to work between 4:30pm and 6:30am is required, with opportunities to grow within a large, diverse retail network.