Retail Customer Service Associate

Woolworths Supermarkets; Papamoa; On-site; NZD 36,000 - 54,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Job summary

Woolworths Supermarkets New Zealand is seeking a customer‑facing team member to provide outstanding service and support daily store operations.

You will engage customers, help with stock and presentation, and maintain high standards for cleanliness and safety. You’ll join a busy team across retailers and contribute to a great shopping experience for Kiwis. Flexibility to work between 4:30pm and 6:30am is required, with opportunities for development within a supportive, values‑driven company.

Qualifications

• Customer service oriented approach to help customers.
• Strong interpersonal communication with customers and team.
• Demonstrates integrity and professional conduct at work.
• Detail oriented with proactive issue escalation when needed.

Responsibilities

• Provide excellent customer service to enhance the overall shopping experience.
• Support daily store operations by assisting customer needs.
• Maintain strong store presentation to achieve high customer satisfaction.

Skills

Customer service

Interpersonal skills

Integrity

Attention to detail

Job description

Woolworths Supermarkets New Zealand is seeking a customer‑facing team member to provide outstanding service and support daily store operations.

You will engage customers, help with stock and presentation, and maintain high standards for cleanliness and safety. You’ll join a busy team across retailers and contribute to a great shopping experience for Kiwis. Flexibility to work between 4:30pm and 6:30am is required, with opportunities for development within a supportive, values‑driven company.