Evening/Night Retail Associate - Customer Service & Stock

Woolworths Group; Te Awamutu; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Team discounts

Sonder support program

Job summary

Woolworths Group in New Zealand seeks team members to enhance the customer experience and support daily store operations. You will engage with shoppers, help maintain product availability, and contribute to a welcoming, well-presented store environment.

We value customer-centricity, reliability, and a proactive attitude, with opportunities to grow within a global group that supports its people and communities.

Qualifications

• Demonstrated customer service excellence focused on loyalty through personalized support.
• Strong communication and interpersonal skills across diverse customers.
• Commitment to integrity and maintaining professional standards.
• Detail-oriented and proactive in escalating issues to management when needed.

Responsibilities

• Be highly visible, engage customers with personalized assistance, and promptly resolve inquiries and complaints.
• Continuously replenish products, focusing on essentials and fresh food, and ensure stock quality and presentation.
• Collaborate effectively with the team for daily operations, maintaining store cleanliness and organization.
• Uphold safety protocols and ensure all tasks adhere to company policies and legal requirements.

Skills

Customer service

Interpersonal skills

Integrity

Detail-oriented

Flexible hours

Job description

Woolworths Group in New Zealand seeks team members to enhance the customer experience and support daily store operations. You will engage with shoppers, help maintain product availability, and contribute to a welcoming, well-presented store environment.

We value customer-centricity, reliability, and a proactive attitude, with opportunities to grow within a global group that supports its people and communities.