Customer-Centric Retail Associate

Woolworths Group

Christchurch

On-site

NZD 42,000 - 52,000

Full time

4 hours ago

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Benefits offered by this job

Team discounts

Sonder support

Global career opportunities

Job summary

Woolworths Group NZ is hiring to support daily store operations and deliver exceptional customer service across our 185+ stores. You will assist customers, help maintain stock accuracy, and ensure presentation standards while adhering to safety policies.

The role offers collaborative teamwork, room for ideas, and opportunities to grow within a large, diverse retailer. Join a friendly, energetic team dedicated to improving Kiwi lives with a genuine focus on customer care, value, and a flexible,

Qualifications

Customer-centric focus: deliver outstanding service and loyalty.
Strong interpersonal skills for effective interactions.
Integrity and professionalism aligned with company values.
Detail-oriented, proactive, and able to escalate issues when needed.

Responsibilities

Be highly visible on the shop floor, engaging customers with personalised assistance and resolving inquiries and complaints.
Maintain precise inventory control, verify stock, conduct stocktakes and perform price integrity routines.
Process deliveries accurately and promptly; support presentation by keeping areas clean and organised.
Collaborate with the team to achieve smooth daily operations and contribute to store objectives.
Uphold safety protocols, report hazards and ensure tasks comply with policies and legal requirements.