Customer-Centric Service Advisor | Growth & Impact

CablePrice NZ Ltd.; Christchurch; On-site; NZD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Discount fuel card

Training & career development

Uniform & PPE

Boost employee benefits

Job stability

Positive culture

One NZ plans

Refer a Friend bonus

Employee Assistance Programme

Job summary

CablePrice NZ Ltd invites applications for a Service Advisor at our Christchurch branch. You will be the main contact for customers throughout the service journey, ensuring timely information, a positive experience, and value is maximised as maintenance work is delivered.

We seek someone with excellent customer service, strong organisational and communication skills, and the ability to work with the workshop to optimise resources.

Qualifications

• Experience in customer service roles.
• Ability to prioritise and multitask in a fast-paced environment.
• Strong organisational and communication skills.

Responsibilities

• Provide complete service solutions and keep customers informed at every stage.
• Work closely with the workshop to maximise efficiency and resource use.
• Maintain proactive service scheduling and excellent customer communication.
• Promote a positive customer experience and value in every interaction.
• Ensure health and safety standards are observed.

Skills

Customer service

Organisational skills

Interpersonal skills

Communication

Time management

Problem solving

Tools

CRM software

MS Office

Job description

CablePrice NZ Ltd invites applications for a Service Advisor at our Christchurch branch. You will be the main contact for customers throughout the service journey, ensuring timely information, a positive experience, and value is maximised as maintenance work is delivered.

We seek someone with excellent customer service, strong organisational and communication skills, and the ability to work with the workshop to optimise resources.