Custodial Records & Admin Specialist

New Zealand Government; Auckland; On-site; NZD 65,000 - 68,000; Full time

Benefits offered by this job

Permanent full-time position

Professional development opportunities

Supportive team environment

Meaningful public service work

Job summary

New Zealand Government in Auckland is seeking an organised Administration Support Officer for the Custodial Systems Team at Mt Eden Corrections Facility. You will manage prisoner records, warrants, and documentation with confidentiality in a busy custodial environment.

The role requires strong MS Office skills, attention to detail, and the ability to learn multiple information systems. This is a permanent full-time position with Monday–Friday hours and opportunities for development.

Qualifications

• Proven admin or business support experience.
• Excellent organisational skills and attention to detail.
• Strong written and verbal communication.
• Proficient in Outlook, Word, Excel and Teams.
• Ability to learn across multiple information systems.
• Strong relationship management and customer service skills.

Responsibilities

• Provide administrative support to the Custodial Systems Team.
• Maintain accurate prisoner records and information systems.
• Process warrants, court docs, sentence calculations and custodial records.
• Prepare reports, correspondence and documentation.
• Manage team email inboxes and workflow tasks.
• Coordinate meetings and take minutes when required.
• Support operational managers with admin processes.

Skills

Organisational skills

Attention to detail

Written and verbal communication

Microsoft Office (Outlook, Word, Excel

Teams and information systems literacy

Customer service

Tools

Microsoft Office Suite

Job description

New Zealand Government in Auckland is seeking an organised Administration Support Officer for the Custodial Systems Team at Mt Eden Corrections Facility. You will manage prisoner records, warrants, and documentation with confidentiality in a busy custodial environment.

The role requires strong MS Office skills, attention to detail, and the ability to learn multiple information systems. This is a permanent full-time position with Monday–Friday hours and opportunities for development.