Custody Welfare & Safety Officer

Police; Wellington; Hybrid; NZD 75,000 - 79,000; Full time

Job summary

New Zealand Police seeks a Custody Officer to support detainees in custody and during transit from Wellington central. You will manage welfare, apply empathetic care, and maintain professional standards across the Custody Suite and courts.

You will use strong communication, resilience, and attention to detail, working with internal teams and external partners to ensure safety and proper care.

Qualifications

• Strong communication skills, both verbal and written.
• Resilience and perseverance, with the ability to de-escalate situations in a calm and professional manner.
• Strong attention to detail, accurate and precise, with the ability to record and prepare information such as statements for court.

Responsibilities

• Manage and maintain the welfare of detainees in custody and during transit.
• Uncover information using active listening and communication skills.
• Collaborate with external stakeholders to ensure appropriate care and support for vulnerable detainees.

Skills

Strong communication

Resilience

Attention to detail

Duty of care

Team player

Decisive, calm

Data entry

Tools

Police systems

Job description

New Zealand Police seeks a Custody Officer to support detainees in custody and during transit from Wellington central. You will manage welfare, apply empathetic care, and maintain professional standards across the Custody Suite and courts.

You will use strong communication, resilience, and attention to detail, working with internal teams and external partners to ensure safety and proper care.