CS&L Manager: End-to-End Supply Chain Leader (NZ)

Colgate-Palmolive Company; Auckland; On-site; NZD 140,000 - 190,000; Full time

Job summary

Colgate-Palmolive Company in Auckland, NZ seeks a Customer Service and Logistics Manager to lead logistics integration and demand planning. The role drives end-to-end supply chain efficiency, embedding continuous improvement to lower costs while elevating service levels.

The successful candidate will manage warehouse operations, KPI tracking, carrier relationships, and collaboration across Sales, Marketing, Finance, and 3PL partners.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, or related field.
• 5+ years of experience in demand planning, logistics management, or end-to-end supply chain operations.
• Proven track record in KPI management and supplier relationship management.
• Excellent communication and interpersonal skills.
• Experience with ERP systems (SAP, Oracle) and advanced planning tools.
• Demonstrates ability to integrate AI-driven workflows to automate reporting and improve overall supply chain efficiency.

Responsibilities

• Manage NZ end-to-end daily warehouse, shipping, receiving, and distribution operations.
• Ensure management of KPI’s and identify areas of improvement.
• Coordinate and manage relationships with local freight forwarders, carriers, and 3PL providers.
• Analyse logistics data to ensure efficiency and implement cost-saving initiatives.
• Develop strategies to optimise warehouse storage and handling activities in partnership with Sales and Logistics teams.
• Ensure adherence to Demand Planning KPIs and coordinate inputs with Supply & Demand Team.
• Analyse sales demand and communicate issues during promotions and new product introductions.
• Partner with CD, Marketing, Finance, and 3PL partners to align market demand with capacity.
• Oversee inventory targets, safety stock, and supply plans to reduce stockouts and excess inventory.
• Contribute to local programs to drive cost savings.

Skills

KPI management

Supplier relationship management

Cross-functional collaboration

Communication

AI-driven workflow automation

Education

Bachelor’s degree in Logistics or Supply Chain

Tools

SAP

Oracle

Advanced planning tools

Job description

Colgate-Palmolive Company in Auckland, NZ seeks a Customer Service and Logistics Manager to lead logistics integration and demand planning. The role drives end-to-end supply chain efficiency, embedding continuous improvement to lower costs while elevating service levels.

The successful candidate will manage warehouse operations, KPI tracking, carrier relationships, and collaboration across Sales, Marketing, Finance, and 3PL partners.