CS&L Manager: End-to-End Supply Chain & Demand

Colgate; Auckland; Hybrid; NZD 120,000 - 160,000; Full time

Job summary

Colgate-Palmolive in Auckland, NZ, is seeking a Customer Service and Logistics Manager to lead the integration of logistics networks and demand planning, ensuring seamless delivery and optimized inventory. Reporting to the Senior Director, CS&L SOPAC, you will drive end-to-end supply chain improvements and cost efficiencies while improving customer satisfaction.

You will partner with Marketing, Finance and 3PLs to balance market demand with capacity, manage KPI targets, and implement AI-driven

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, or a related field.
• 5+ years of experience in demand planning, logistics management, or end-to-end supply chain operations.
• Proven track record in KPI management and supplier relationship management.
• Excellent communication and interpersonal skills.
• Proven hands-on experience utilizing ERP systems (e.g., SAP, Oracle) and advanced planning tools.
• Demonstrates strong working knowledge and ability to integrate AI-driven workflows to automate reporting, optimise sourcing strategies, and improve overall supply chain efficiency

Responsibilities

• Lead NZ end-to-end warehouse, shipping, receiving and distribution operations.
• Monitor KPI performance and drive cost-saving improvements.
• Coordinate with local freight forwarders, carriers and 3PL providers.
• Analyse logistics data to optimise efficiency and reduce costs.
• Develop strategies to optimise warehouse storage and handling with Sales and Logistics teams.
• Oversee inventory targets, safety stock, and supply plans to prevent stockouts.
• Collaborate with cross-functional partners to align demand signals with operations.

Skills

KPI management

Supplier relationship management

Communication skills

ERP systems (SAP/Oracle)

AI-driven workflows

Education

Bachelor’s degree in Logistics, Supply Chain Management, or related field

Tools

SAP

Oracle

Job description

Colgate-Palmolive in Auckland, NZ, is seeking a Customer Service and Logistics Manager to lead the integration of logistics networks and demand planning, ensuring seamless delivery and optimized inventory. Reporting to the Senior Director, CS&L SOPAC, you will drive end-to-end supply chain improvements and cost efficiencies while improving customer satisfaction.

You will partner with Marketing, Finance and 3PLs to balance market demand with capacity, manage KPI targets, and implement AI-driven