CRM Modernization Lead — Governance & Delivery

Tata Consultancy Services; Auckland; On-site; NZD 120,000 - 150,000; Full time

Job summary

Tata Consultancy Services (TCS) is seeking a senior leader to drive the CRM Modernization Programme across 10+ workstreams and govern delivery for financial services sectors in the APAC region. The role offers exposure to global best practices within a leading IT services company.

You will join a world-class team, benefiting from continuous learning, competitive compensation, and the chance to shape transformative solutions for clients and communities in a dynamic, global network.

Qualifications

• Governance and financial management.
• Experience required: 15–20+ years relevant industry experience.
• Financial services or regulated environment experience preferred.

Responsibilities

• Provide end-to-end leadership for the CRM Modernization Programme.
• Own integrated planning across 10+ workstreams.
• Manage risks, issues and dependencies proactively.
• Lead governance and executive reporting.

Skills

Governance and financial management

Job description

Tata Consultancy Services (TCS) is seeking a senior leader to drive the CRM Modernization Programme across 10+ workstreams and govern delivery for financial services sectors in the APAC region. The role offers exposure to global best practices within a leading IT services company.

You will join a world-class team, benefiting from continuous learning, competitive compensation, and the chance to shape transformative solutions for clients and communities in a dynamic, global network.