Credit Administration Specialist

Fletcher Building Limited; Auckland; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Staff-buying privileges

Development opportunities

Education Fund

Health & Wellbeing initiatives

Employee Assistance Program

Diverse and inclusive team

Job summary

Fletcher Building Limited in Penrose (Auckland) is seeking an experienced Credit Administrator to join our Credit Management team. You will deliver end-to-end credit administration for the PlaceMakers network, navigating a multi-site setup with a diverse customer base.

This is a permanent full-time role based in our Support office in Penrose, offering 40 hours per week, Monday to Friday. You are organized, proactive, and focused on accurate credit administration to support cash collection and

Qualifications

• Previous experience in credit administration, accounts receivable, or credit control.
• Experience managing trade accounts, payment allocations, and reconciliations.
• Strong problem-solving skills with the ability to think creatively and find practical solutions.
• Excellent communication and relationship-building skills.
• Proactive, self-motivated approach and ability to work independently.

Responsibilities

• Manage shared accounts inboxes, responding to and resolving customer queries and disputes promptly
• Maintain customer account data, including credit limit reviews and account updates
• Assist with assessing new account applications and completing relevant credit checks
• Build strong relationships with branches and customers, providing exceptional service and support
• Process customer payments, credit card transactions, and daily bank reconciliations
• Work closely with Credit Controllers and branch teams to resolve account issues and improve debtor performance
• Accurately record customer interactions and maintain system integrity
• Contribute to continuous improvement initiatives within the Credit Management team

Skills

Credit administration

Accounts receivable

Credit control

Customer service

Problem solving

Stakeholder relations

Data entry accuracy

Job description

Fletcher Building Limited in Penrose (Auckland) is seeking an experienced Credit Administrator to join our Credit Management team. You will deliver end-to-end credit administration for the PlaceMakers network, navigating a multi-site setup with a diverse customer base.

This is a permanent full-time role based in our Support office in Penrose, offering 40 hours per week, Monday to Friday. You are organized, proactive, and focused on accurate credit administration to support cash collection and