Court Service Manager - Lead High-Performance Team

Public Defence Service - New Zealand; Whanganui; On-site; NZD 99,000 - 136,000; Full time

Benefits offered by this job

4.4 weeks annual leave

Flexible work hours

Online professional development portal

Inclusive networks

Job summary

The Ministry of Justice in New Zealand is seeking a Service Manager for the Masterton District Court on a permanent, full-time basis. The role focuses on coaching and supporting staff, building a high-performance culture, and ensuring consistent service delivery across the unit.

You will report to the Manager, Justice Services (Manawatu & Wairarapa) and lead a diverse team, develop strong stakeholder relationships, and drive improvements in processes while upholding the values of respect,

Qualifications

• Operational management experience.
• Leadership to motivate staff and achieve targets.
• Experience implementing changes to business and work processes.
• Able to work in a fast-paced environment with multiple stakeholders.
• Resilience and confidence leading in a public-facing role.

Responsibilities

• Coach and support employees to increase capability and build a high-performance culture.
• Oversee the delivery of services to improve operational quality and consistency across the team.
• Build and maintain robust relationships with external and internal stakeholders and the Judiciary.

Skills

Operational management

Leadership

Change management

Stakeholder management

Staff coaching

Job description

The Ministry of Justice in New Zealand is seeking a Service Manager for the Masterton District Court on a permanent, full-time basis. The role focuses on coaching and supporting staff, building a high-performance culture, and ensuring consistent service delivery across the unit.

You will report to the Manager, Justice Services (Manawatu & Wairarapa) and lead a diverse team, develop strong stakeholder relationships, and drive improvements in processes while upholding the values of respect,