Court Service Manager: Lead People-Centric Justice

Ministry of Justice - New Zealand

Nelson

On-site

NZD 99,000 - 128,000

Full time

14 days+

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Benefits offered by this job

4.4 weeks holiday leave
flexible work hours where possible
an online professional development门户
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Job summary

The Ministry of Justice - New Zealand in Nelson seeks a Service Manager to lead the Family/Civil/Tribunals team within the Nelson District Court and High Court operations.

You will coach staff, drive high performance, and ensure consistent, high-quality service for court users across jurisdictions. The role may involve statutory appointments and delegated authorities, with a focus on people-centred public service.

Qualifications

  • Experience leading staff capability development through coaching and support.
  • Operational management experience, ideally in a court or public sector setting.
  • Strong leadership to drive teams to targets and understand impact.

Responsibilities

  • Lead and develop a multi-disciplinary team across Family/Civil/Tribunals.
  • Oversee day-to-day court operations ensuring consistent, high-quality service.
  • Drive performance, continuous improvement and stakeholder collaboration.
  • Support statutory appointments and delegated authorities as required.

Skills

Operational management
Staff coaching & development
Change delivery & process improvement

Job description

The Ministry of Justice - New Zealand in Nelson seeks a Service Manager to lead the Family/Civil/Tribunals team within the Nelson District Court and High Court operations.

You will coach staff, drive high performance, and ensure consistent, high-quality service for court users across jurisdictions. The role may involve statutory appointments and delegated authorities, with a focus on people-centred public service.

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