Coordinator People Services

DKSH Group; Auckland; On-site; NZD 50,000 - 70,000; Full time

Job summary

DKSH is seeking a Coordinator, People Services in Auckland to deliver high-quality HR operational support across ANZ. You will work with HR Partners, Payroll, Talent Acquisition and stakeholders to keep processes accurate, compliant, and continuously improving.

You will manage onboarding, employee records, data integrity and HR system testing while supporting recruitment administration and learning initiatives.

Qualifications

• Diploma or tertiary qualification in HR, Business Administration, or a related field.
• 2+ years’ experience in HR, People Services, or Shared Services.
• Experience working with HRIS platforms.
• Intermediate to advanced Microsoft Excel capability, with strong reporting and data management skills.
• Solid knowledge of ANZ employment legislation, HR practices, and data privacy requirements.
• Exceptional attention to detail, strong organisational skills, and the ability to manage competing priorities in a fast-paced environment.
• A customer-focused communicator with high discretion, a collaborative approach, and a continuous improvement mindset.

Responsibilities

• Coordinate employee lifecycle transactions including transfers, promotions, and terminations within service levels.
• Act as first point of contact for HR enquiries; escalate complex matters to HR Business Partners.
• Process HR-related Purchase Orders and invoices; manage HR documentation and templates.
• Manage onboarding activities, induction programs, and liaison with managers for smooth commencements.
• Maintain accurate employee records and assist with HR system testing and implementation.
• Support Talent Acquisition with scheduling, documentation, and candidate coordination.
• Maintain training records, process compliance learning, and generate participation reports.

Skills

HRIS platforms

Excel

Data management

Attention to detail

Organisation skills

Customer-focused communication

Education

Diploma or tertiary qualification in Human Resources, Business Administration, or a related field

Job description

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Location: Auckland, NZ, NZ

Global Business Unit: OTH

Job Function: Human Resources

Requisition Number: 245519

Coordinator, People Services

Auckland

At DKSH, our mission is to enhance lives by connecting people with exceptional products, services, and insights. As the trusted partner for companies looking to expand their reach in Asia and beyond, we drive growth across our Business Units: Consumer Goods, Healthcare, Performance Materials, and Technology.

About the Role

The Coordinator, People Services provides high‑quality HR operational and administrative support across Australia and New Zealand (ANZ), ensuring an exceptional employee experience throughout the employee lifecycle. Working closely with HR Business Partners, Payroll, Talent Acquisition, and business stakeholders, this role keeps HR processes accurate, compliant, and continuously improving.

What You Will Deliver

• Employee Lifecycle Transactions — Coordinate transfers, promotions, and terminations. Prepare contracts, variation letters, and employment documentation within agreed service levels
• HR Advisory Support — Act as a first point of contact for HR enquiries, escalating complex matters to HR Business Partners and supporting remuneration reviews, performance cycles, and HR projects
• HR Administration — Process HR‑related Purchase Orders and invoices, maintain HR documentation and templates, manage correspondence, support reporting needs, and complete other HR administrative tasks that contribute to efficient People Services operations
• Onboarding & Induction — Manage onboarding activities, organise induction programs, and liaise with managers to ensure a smooth and engaging commencement experience for new starters
• HR Data & Systems — Maintain accurate employee records, ensure data integrity, support audits, resolve discrepancies, and assist with HR system testing and implementation
• Recruitment Administration — Provide administrative support to the Talent Acquisition team, including scheduling, documentation, and candidate coordination
• Learning & Compliance — Maintain training records, process compliance learning requirements, support learning campaigns, and generate participation reports

What You Bring

• Diploma or tertiary qualification in Human Resources, Business Administration, or a related field (desirable)
• 2+ years’ experience in HR, People Services, or Shared Services, with hands‑on exposure to employee lifecycle processes and HR systems
• Experience working with HRIS platforms
• Intermediate to advanced Microsoft Excel capability, with strong reporting and data management skills
• Solid knowledge of ANZ employment legislation, HR practices, and data privacy requirements
• Exceptional attention to detail, strong organisational skills, and the ability to manage competing priorities in a fast‑paced environment
• A customer‑focused communicator with high discretion, a collaborative approach, and a continuous improvement mindset

Why DKSH

Ready to make an impact? Join a high‑performing team where your work shapes every employee’s experience and supports DKSH’s growth across ANZ. If you’re organised, proactive, and passionate about great HR delivery, this is your opportunity to be the difference.

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