Digital Services Operator Level 2

Canon Business Services ANZ; Auckland; On-site; NZD 42,000 - 56,000; Full time

Job summary

Canon Business Services ANZ in Auckland is seeking a Digital Services Operator to manage mail reception, sorting and distribution, and contribute to the digitisation workflow. The role includes stock management, data entry, and coordinating with clients to ensure efficient service delivery.

The position is based at our Technology Centre in Auckland, permanent full-time, with a 37.5-hour work week from Monday to Friday.

Qualifications

• Availability Monday to Friday (7:00 am – 3:00 pm)
• Clean full Class 1 Driver's License is required
• Excellent customer service
• Motivation and willingness to take initiative
• Strong communication skills and teamwork

Responsibilities

• Mail receiving, sorting and distribution
• Document preparation for digitisation
• Customer communication
• Stock management
• General administrative duties including data entry, prepping, and scanning
• Ensure site compliance with Canon Health & Safety standards

Skills

Customer service

Communication skills

Team player

Time management

Attention to detail

Multi-tasking

Initiative

Work unsupervised

Job description

• The role is based at our Technology Centre site in Auckland
• The role is permanent Full-Time position
• The working hours is 37.5 hours per week, Monday to Friday

• The role is based at our Technology Centre site in Auckland
• The role is permanent Full-Time position
• The working hours is 37.5 hours per week, Monday to Friday

About Us

Canon Business Services is a leading provider of Business Process Outsourcing (BPO) solutions to clients, with offices in Australia, New Zealand, and Philippines. Over the years we’ve developed innovative solutions, taking our customers on a journey of digital transformation.

When you join us, you’ll find a rewarding culture that values you. You’re empowered to focus on your career progression and turn your goals into reality. You’ll be an integral part of the group success.

About The Role

Working in a fast-paced environment, the role of Digital Services Operator focuses mainly on receiving, sorting and distributing mail s and documents as quickly and as efficiently as possible in accordance with set service standards. Your brief will extend in the logistics side of the operation, where along with distribution you will manage stock and inventory.

Main Duties

• Mail receiving, sorting and distribution
• Document Preparation for Digitisation
• Customer communication
• Stock management
• General administrative duties including data entry, prepping, and scanning
• Ensure your site is compliant with Canon Business Services and Client Health & Safety Standards

Key Requirements

• To be available from Monday to Friday (7:00 am – 3:00 pm)
• A clean full Class 1 Drivers License (Required to drive company vehicle for client sites)
• Excellent customer service
• Motivation and willingness to take initiative
• A positive attitude
• Attention to detail
• To be a strong team player with excellent communication skills
• To be able to manage time and multi-task
• Able to adopt and work unsupervised

We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate . Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance and productivity.

As an equal opportunity employer, all applicants will be considered.

Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.

All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team, Successful applicants will be notified of next steps.