Compliance & Privacy Lead — Retail & Customer Trust

The Warehouse Group; Auckland; Hybrid; NZD 90,000 - 150,000; Full time

Benefits offered by this job

Generous staff discounts across all NZ

Birthday leave

Free parking at North Harbour office

Flexible working – 4 days in office, W

Paid parental leave (26 weeks)

Employee assistance program

Flexible benefits including extra days

Job summary

The Warehouse Group is seeking a commercially minded Legal & Compliance professional to join our Auckland-based team. You’ll help support compliance, privacy and regulatory activities across our NZ retail brands, translating complex rules into practical guidance for diverse teams.

You’ll review policies, deliver training, and stay across evolving regulations, working closely with Legal, Product, Finance and Operations to mitigate risk and protect customers while enabling strong business outcomes.

Qualifications

• Ability to understand NZ regulatory frameworks (CGA, Fair Trading Act) and privacy requirements.
• Strong communication skills with ability to translate complex rules into actionable guidance.

Responsibilities

• Keep the compliance framework sharp by reviewing policies, procedures and controls to be practical and effective.
• Support privacy matters, requests, incidents and assessments.
• Contribute to compliance training and awareness programmes.
• Stay updated on regulatory developments and translate into meaningful business impact.
• Collaborate with Legal, Product, Customer Care, Loss Prevention, QA, Finance, Logistics and more as a trusted partner.

Skills

Communication

Commercial awareness

Regulatory knowledge

Practical problem solving

Job description

The Warehouse Group is seeking a commercially minded Legal & Compliance professional to join our Auckland-based team. You’ll help support compliance, privacy and regulatory activities across our NZ retail brands, translating complex rules into practical guidance for diverse teams.

You’ll review policies, deliver training, and stay across evolving regulations, working closely with Legal, Product, Finance and Operations to mitigate risk and protect customers while enabling strong business outcomes.