Complex Claims Recovery Coordinator

Accident Compensation Corporation; Whangarei; Hybrid; NZD 70,000 - 103,000; Full time

Benefits offered by this job

9% employer superannuation

Life and income protection insurance

Job summary

Accident Compensation Corporation in Whangarei is seeking an Integrated Recovery Coordinator to support clients with long-duration and complex claims, helping them regain independence and confidence.

You will manage one-to-one caseloads, coordinate services, build trusted relationships, and influence positive outcomes while navigating complex situations in a purpose-driven environment.

Qualifications

• Experience managing complex caseloads and customer relationships.
• Strong communication and relationship-building skills.
• Ability to influence outcomes in complex situations.

Responsibilities

• Provide dedicated one-to-one case management for long-duration and complex claims.
• Build trusted relationships with clients and stakeholders.
• Coordinate services to support recovery and independence.
• Navigate complexity to achieve positive recovery outcomes.

Job description

Accident Compensation Corporation in Whangarei is seeking an Integrated Recovery Coordinator to support clients with long-duration and complex claims, helping them regain independence and confidence.

You will manage one-to-one caseloads, coordinate services, build trusted relationships, and influence positive outcomes while navigating complex situations in a purpose-driven environment.