Community Support Worker - Youth

Pact Group; Nelson; On-site; NZD 56,000 - 65,000; Full time

Benefits offered by this job

Professional development

NZQA Level 4 qualification

Employee assistance programme

Long service benefits

Growth and empowerment

Job summary

Pact Group is seeking a Full-Time Community Support Worker in Nelson to support rangatahi in building confidence, life skills, and independence. The role blends independent work with a close‑knit team focused on growth, safety, and positive routines.

You will help young people engage in activities, reconnect with whānau and culture, model composure, and support goal‑driven progress toward housing, education or employment, while documenting progress for whānau and professionals.

Qualifications

• Calm and confident approach in high‑pressure situations.
• Experience working with youth or challenging behaviours.
• Strong communication and de‑escalation skills.
• Driver’s license and basic computer skills.
• Qualified or willingness to work toward Level 4 Health & Wellbeing.

Responsibilities

• Support young people to engage in meaningful activities such as sport, fishing, swimming, walking, and other interests.
• Help rangatahi reconnect with whānau, culture, and community.
• Role‑model emotional regulation, resilience, and positive life skills.
• Provide hands‑on support with routines, wellbeing, and goal setting.
• Assist young people to work toward big goals — gaining a driver’s licence, finding housing, building natural supports, and pursuing education or employment.
• Keep structure in the home and calmly manage behavioural challenges.
• Encourage learning through fun, trust, and respectful relationships.
• Maintain clear documentation and communicate effectively with whānau, professionals, and colleagues.

Skills

Calm under pressure

Experience with youth

Empathy and resilience

Strong communication

Trust building

Driver's license

Basic computer skills

Level 4 Health & Wellbeing

Education

Level 4 Health & Wellbeing

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

At Pact, we believe everyone deserves the opportunity to live a meaningful, connected life.

We are a leading provider of community, vocational, and residential support across New Zealand. We support people with intellectual disabilities, mental health & addiction challenges and, young people, to reach their goals and build independence. Our passionate team walks alongside individuals, empowering them to thrive in a safe, positive, and inclusive environment.

About the Role

We’re looking for a Full-Timesteady, supportive, and energetic Community Support Worker to join our team. If you enjoy spending time with young people, can stay calm under pressure, and bring fun, connection, and structure to each day, this role could be a great fit.

You’ll be working alongside rangatahi, supporting them to build confidence, develop life skills, and create stability and growth — even in the tough moments. This role involves both independent work and being part of a tight‑knit team, all focused on helping young people move toward their goals.

About Pact

At Pact, we believe everyone deserves the opportunity to live a meaningful, connected life.

We are a leading provider of community, vocational, and residential support across New Zealand. We support people with intellectual disabilities, mental health & addiction challenges and, young people, to reach their goals and build independence. Our passionate team walks alongside individuals, empowering them to thrive in a safe, positive, and inclusive environment.

About the Role

We’re looking for a Full-Timesteady, supportive, and energetic Community Support Worker to join our team. If you enjoy spending time with young people, can stay calm under pressure, and bring fun, connection, and structure to each day, this role could be a great fit.

You’ll be working alongside rangatahi, supporting them to build confidence, develop life skills, and create stability and growth — even in the tough moments. This role involves both independent work and being part of a tight‑knit team, all focused on helping young people move toward their goals.

In this role, you will:

• Support young people to engage in meaningful activities such as sport, fishing, swimming, walking, and other interests
• Help rangatahi reconnect with whānau, culture, and community
• Role‑model emotional regulation, resilience, and positive life skills
• Provide hands‑on support with routines, wellbeing, and goal setting
• Assist young people to work toward big goals — gaining a driver’s licence, finding housing, building natural supports, and pursuing education or employment
• Keep structure in the home and calmly manage behavioural challenges
• Encourage learning through fun, trust, and respectful relationships
• Maintain clear documentation and communicate effectively with whānau, professionals, and colleagues

What you’ll bring

Our Nelsonteam is looking for someone with:

• A calm, confident approach in high‑pressure situations
• Experience working with youth or challenging behaviours (professional or personal)
• A resilient, no‑nonsense attitude paired with a genuine care for others
• Excellent communication and de‑escalation skills
• The ability to build trust quickly and lead by example
• A full driver’s licence and basic computer skills
• A relevant qualification (e.g. Level 4 Health & Wellbeing) — or willingness to work toward one once you’re on board
• The right to work in New Zealand (essential)

What will Pact offer you?

At Pact, you’ll join a supportive, down‑to‑earth team who care deeply about both our staff and the people we support.

We offer:

• As part of our commitment to your professional development, you’ll be supported to enrol in a recognised qualification after six months with us
• $26.80 - $31.47 per,hour based on qualification
• Long Service benefits to celebrate your milestones
• Encouragement and support to achieve the NZQA Level 4 Qualification
• Free, confidential Employee Assistance Programme
• The joy of watching people grow, achieve and thrive

Please note: You must already have the right to work in New Zealand. We are unable to provide visa sponsorship.