Community Support Worker

Pact Group; Balclutha; On-site; NZD 37,000 - 43,000; Full time

Benefits offered by this job

Qualification support

Long service benefits

NZQA Level 3 support

Employee assistance program

Growth opportunities

Job summary

Pact offers casual support worker roles in Balclutha, NZ, with day, evening, weekend, awake-night and sleepover shifts. This flexible role suits someone who values variety and enjoys helping people grow through community involvement.

You will support individuals to reach personal goals, assist with routines and wellbeing, and document progress clearly. A driver’s licence and NZ work rights are essential, with opportunities to progress qualifications.

Qualifications

• Strong communication and relationship-building skills.
• Calm, positive approach, even when things get challenging.
• Genuine passion for helping others grow and succeed.
• A full driver’s licence and basic computer skills.
• A relevant qualification (e.g. Level 3 Health & Wellbeing) — or willingness to work toward one once you’re on board.
• The right to work in New Zealand (essential).

Responsibilities

• Support people in the community as they set and achieve personal goals.
• Encourage participation in daily life and community activities.
• Provide practical assistance with routines, wellbeing, and skill-building.
• Model positive behaviours and foster confidence, resilience, and hope.
• Keep clear, accurate documentation to support progress.
• And most importantly, ensure the people you work with have fun and feel valued!

Skills

Strong communication

Relationship-building

Calm, positive approach

Willingness to grow/help others

Driver's licence

Basic computer skills

Education

Level 3 Health & Wellbeing

Job description

About the Role

We currently have casual positions available (as and when required), offering a wide variety of day, evening, weekend, awake‑night, and sleepover shifts. Because this is a casual support work role, you’ll need to be comfortable picking up short‑notice shifts from time to time — perfect for someone who values flexibility and enjoys work that’s never the same two days in a row. In this role, you'll support people as they explore their community, discover new interests, strengthen life skills, and work toward personal goals.

In this role, you will:

• Support people in the community as they set and achieve personal goals
• Encourage participation in daily life and community activities
• Provide practical assistance with routines, well-being, and skill-building
• Model positive behaviours and foster confidence, resilience, and hope
• Keep clear, accurate documentation to support progress
• And most importantly, ensure the people you work with have fun and feel valued!

This role requires flexibility to work a mix of day, evening and weekend shifts.

Desired Skills and Experience

What you’ll bring

Our Balclutha team is looking for someone with:

• Strong communication and relationship‑building skills
• A calm, positive approach, even when things get challenging
• A genuine passion for helping others grow and succeed
• A full driver’s licence and basic computer skills
• A relevant qualification (e.g. Level 3 Health & Wellbeing) — or willingness to work toward one once you’re on board
• The right to work in New Zealand (essential)

What will Pact offer you?

At Pact, you’ll join a supportive, down-to‑earth team who care deeply about both our staff and the people we support.

We offer:

• As part of our commitment to your professional development, you’ll be supported to enrol in a recognised qualification after six months with us
• $26.80 - $31.47 per, hour based on qualification
• Long Service benefits to celebrate your milestones
• Encouragement and support to achieve the NZQA Level 3 Qualification
• Free, confidential Employee Assistance Programme
• The joy of watching people grow, achieve and thrive

Please note: You must already have the right to work in New Zealand. We are unable to provide visa sponsorship.

If you have any further questions about the role, please reach out to us at: