Community Library & Council Services Assistant - PT

Auckland Council; Auckland; Hybrid; NZD 67,000 - 77,000; Part time

Benefits offered by this job

Four weeks annual leave

Additional week after five years

Discounts on attractions (Maritime, AU

KiwiSaver 3.5%

Flexible and supportive work env.

Health & Life Insurance policies

Job summary

Auckland Council is seeking a Library and Council Services Assistant in Warkworth for permanent part-time work (21 hours/week), including one weekend day. You will deliver warm customer service across library and integrated council services, help customers navigate online services, and support tamariki and rangatahi with programmes.

You will join a welcoming team focused on learning, growth, and tikanga, with access to benefits and a culture valuing te reo Māori and inclusion.

Qualifications

• Deliver warm, informed customer support across library and integrated council services enquiries.
• Be part of a whānau environment, working together to achieve team goals.
• Help customers build digital confidence and navigate online services.
• Love working with tamariki and rangatahi and assist with programmes.
• Support whānau to grow knowledge.
• Contribute to safe, welcoming community library spaces.

Responsibilities

• Deliver warm, informed customer support across library and integrated council services enquiries.
• Be part of a whānau environment, working together to achieve team goals.
• Help customers build digital confidence and navigate online services.
• Love working with tamariki and rangatahi and be happy to assist with programmes.
• Support whānau to grow knowledge.
• Contribute to safe, welcoming community library spaces.

Skills

Customer service

Digital literacy

Programme delivery

Team player

Tikanga Māori

Te reo Māori

Job description

Auckland Council is seeking a Library and Council Services Assistant in Warkworth for permanent part-time work (21 hours/week), including one weekend day. You will deliver warm customer service across library and integrated council services, help customers navigate online services, and support tamariki and rangatahi with programmes.

You will join a welcoming team focused on learning, growth, and tikanga, with access to benefits and a culture valuing te reo Māori and inclusion.