Community Library Assistant - Part-time Frontline & Admin

Nelson City Council; Nelson; On-site; NZD 40,000 - 52,000; Part time

Benefits offered by this job

Wellbeing leave

Health insurance

Generous leave

Professional development

Employee discounts

Community projects

Outdoor lifestyle

Job summary

Nelson City Council’s Nightingale and Elma Turner Library team is looking for a friendly, customer-focused part-time team member. Based primarily at Nightingale with some shifts at Elma Turner, you’ll help deliver excellent service across branches and support daily library operations.

You will assist diverse customers, manage daily tasks, and help maintain welcoming spaces, fitting a 36-hour weekly roster over four weeks (including two weekends).

Qualifications

• Excellent frontline customer service
• Good level of digital competence across various tech
• Clear written and spoken communication
• Strong relationship management and teamwork
• Attention to detail and good judgement

Responsibilities

• Deliver outstanding customer service across Nelson Public Libraries’ branches
• Assist a diverse range of customers with library needs
• Support administrative tasks and maintain library collections
• Contribute to the smooth running of library spaces and services

Skills

Frontline service

Digital literacy

Communication

Relationship building

Attention to detail

Adaptability

Initiative

Team collaboration

Job description

Nelson City Council’s Nightingale and Elma Turner Library team is looking for a friendly, customer-focused part-time team member. Based primarily at Nightingale with some shifts at Elma Turner, you’ll help deliver excellent service across branches and support daily library operations.

You will assist diverse customers, manage daily tasks, and help maintain welcoming spaces, fitting a 36-hour weekly roster over four weeks (including two weekends).