Library Assistant - Libraries | Kaiāwhina Pukapuka

Nelson City Council; Nelson; On-site; NZD 40,000 - 52,000; Part time

Benefits offered by this job

Wellbeing leave

Health insurance

Generous leave

Professional development

Employee discounts

Community projects

Outdoor lifestyle

Job summary

Nelson City Council’s Nightingale and Elma Turner Library team is looking for a friendly, customer-focused part-time team member. Based primarily at Nightingale with some shifts at Elma Turner, you’ll help deliver excellent service across branches and support daily library operations.

You will assist diverse customers, manage daily tasks, and help maintain welcoming spaces, fitting a 36-hour weekly roster over four weeks (including two weekends).

Qualifications

• Excellent frontline customer service
• Good level of digital competence across various tech
• Clear written and spoken communication
• Strong relationship management and teamwork
• Attention to detail and good judgement

Responsibilities

• Deliver outstanding customer service across Nelson Public Libraries’ branches
• Assist a diverse range of customers with library needs
• Support administrative tasks and maintain library collections
• Contribute to the smooth running of library spaces and services

Skills

Frontline service

Digital literacy

Communication

Relationship building

Attention to detail

Adaptability

Initiative

Team collaboration

Job description

We are looking for an enthusiastic, friendly, and customer‑focused team member to join our library team on a part‑time basis. If you enjoy helping people, creating welcoming experiences, and being part of a supportive community space then this could be the job for you.

About Nelson Public Libraries | E pā ana ki ngā whare mātauranga o Whakatū

Nelson Public Libraries are a vibrant, community‑centred hub where imagination, learning, culture, and connection come to life. We are proud to provide welcoming spaces, diverse collections, and services that empower our community to thrive. We are now seeking an enthusiastic, friendly, and customer‑focused team member to join our library team on a part‑time basis.

About the role | Kō tēnei tūranga mahi

Nelson Public Libraries are busy, dynamic environments, at the hub of our community.We are seekinganenthusiastic, friendly customer focused team member to join our team. This role works an average of 36 hours per week, over a four week roster. The roster will include work over two weekends in every four.

In this role, you’ll be at the heart of delivering outstanding customer service across Nelson Public Libraries’ branches. You’ll assist a diverse range of customers with their library needs, helping to create a friendly, inclusive, and well‑organised environment. Alongside front‑line service, you’ll support key administrative tasks, maintain library collections, and contribute to the smooth running of our spaces and services. This role is primarily based at Nightingale library with some shifts at Elma Turner Library.

About you | Ko ngā pūmanawa ō

The ideal candidate will have:

• Excellent frontline customer service
• A good level of digital competence and confidence across a range of technology
• Effective communication skills, both in person and written
• Strong relationship management skills
• Good judgement and attention to detail
• The ability to adapt and make improvements part of every day work
• Initiative, prioritisation and time management skills
• A desire to collaborate, learn and share knowledge

What we offer | Ko ngā painga mōu

• Wellbeing leave, platforms and initiatives
• A fully subsidised health insurance scheme
• Generous leave provisions
• Learning and professional development opportunities
• Access to various employee benefits and discounts
• Opportunities to contribute to meaningful projects that shape our community's wellbeing and future
• Mountains, beaches and national parks at your doorstep

At Nelson City Council, we are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels safe, valued, and has a true sense of belonging. We welcome applications from people of all backgrounds, including those from diverse ethnicities and cultures, LGBTQ+ communities, neurodivergent individuals, and people with disabilities. If you require any assistance with your application, please don’t hesitate to get in touch.

Applications close | Rā whakakapi

Sunday 04 October 2026. Applications will be reviewed as received, and the vacancy may close early if a suitable candidate is found.

For further enquiries | Ina he pātai anō, whakapā mai

Please reach out to Sophie Robinson, Training and Development Coordinator on [e-mail]