Community Liaison Officer - Queenstown

Placements24; Queenstown; On-site; NZD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Professional development opportunities

Travel within community

Job summary

Placements24 is seeking a proactive Community Liaison Officer to strengthen ties with Queenstown's diverse communities in New Zealand. You will facilitate outreach, gather feedback, and help shape program delivery to be responsive and locally relevant.

You will organise meetings, engage with community leaders, and ensure clear information flow. A driver’s license and willingness to travel within the area are beneficial.

Qualifications

• Strong interpersonal and communication skills.
• Experience in community engagement or public relations.
• Ability to travel within the locale if required.

Responsibilities

• Develop and implement strategies to enhance communication and engagement between the organisation and the local community.
• Organise and facilitate community meetings, workshops, and events to share information and gather feedback.
• Act as a primary point of contact for community members, addressing inquiries and concerns effectively.
• Build and maintain relationships with community leaders, local government officials, and other stakeholders.
• Identify and assess community needs, providing insights to inform program development and service delivery.
• Disseminate information about the organisation's services, programs, and initiatives to the community.
• Represent the organisation at community forums, local events, and relevant meetings.
• Assist in resolving community-related issues and conflicts.
• Prepare regular reports on community engagement activities and developments.
• Contribute to culturally appropriate communication materials.

Skills

Interpersonal communication

Negotiation skills

Public relations

Education

Bachelor's degree in Community Development or related field

Job description

About the Role

Our client, a community-focused organisation, is seeking a proactive and engaged Community Liaison Officer to serve the Queenstown, Eastern Cape area. This role is critical in building and maintaining strong relationships between the organisation and the diverse communities it serves. You will act as a key point of contact, facilitating communication, understanding community needs, and ensuring the organisation's programs are responsive and effective. The ideal candidate will possess excellent interpersonal skills, a deep understanding of community dynamics, and a passion for fostering positive engagement. This is an opportunity to be the bridge between our client's mission and the people on the ground, making a tangible difference in local development and well-being. You will be responsible for outreach, information dissemination, and gathering feedback to inform strategic decisions. We are looking for an individual who is adept at building trust, fostering collaboration, and representing the organisation with integrity and empathy in the Queenstown community. Your efforts will directly contribute to the success and relevance of our services.

Key Responsibilities

• Develop and implement strategies to enhance communication and engagement between the organisation and the local community.
• Organise and facilitate community meetings, workshops, and events to share information and gather feedback.
• Act as a primary point of contact for community members, addressing inquiries and concerns effectively.
• Build and maintain strong working relationships with community leaders, local government officials, and other stakeholders.
• Identify and assess community needs, providing insights to inform program development and service delivery.
• Disseminate information about the organisation's services, programs, and initiatives to the community.
• Represent the organisation at community forums, local events, and relevant meetings.
• Assist in the resolution of community-related issues and conflicts.
• Prepare regular reports on community engagement activities, feedback, and key developments.
• Contribute to the development of culturally appropriate communication materials.

Requirements

• A qualification in Community Development, Communications, Social Sciences, or a related field is preferred.
• Proven experience in community engagement, outreach, or public relations.
• Excellent interpersonal, communication, and negotiation skills.
• Strong understanding of community dynamics and social issues in the Eastern Cape .
• Ability to build rapport and trust with diverse community groups.
• Experience in organising and facilitating community events.
• Proficiency in report writing and basic data analysis.
• Knowledge of the local context in Queenstown is highly advantageous.
• A driver's license and willingness to travel within the community.
• A proactive, resourceful, and results-oriented approach.

Benefits

• A competitive salary package commensurate with experience.
• Opportunity to work at the heart of community development in Eastern Cape .
• Professional development opportunities in community relations and engagement.
• A collaborative work environment where your contribution is valued.
• Direct impact on strengthening community ties and program effectiveness in Queenstown .
• Exposure to diverse cultural perspectives and local initiatives.