Community Liaison Officer

Placements24; Queenstown; On-site; NZD 23,000 - 35,000; Full time

Benefits offered by this job

Provident fund

Travel allowance

Professional development

On-site role in Queenstown

Job summary

Placements24 in Queenstown, Eastern Cape, seeks a proactive Community Liaison Officer to strengthen community bonds and ensure access to essential services. This field-based role focuses on fostering positive relationships, understanding community needs, and communicating information effectively within the Queenstown area.

Key responsibilities include engaging diverse community groups, facilitating meetings, and promoting collaborative outreach strategies.

Qualifications

• Minimum 3 years in community engagement or PR.
• Excellent verbal and written communication.
• Strong interpersonal and networking abilities.
• Ability to work independently in a field-based role.

Responsibilities

• Build and maintain relationships with community members, leaders, and local organisations.
• Act as primary contact for community inquiries and feedback.
• Communicate organisational initiatives, services, and information clearly to the community.
• Identify community needs and report them to relevant internal departments.

Skills

Communication

Interpersonal skills

Public relations

Community engagement

Networking

Field-based work

Education

Qualifications in Communications/Social Sciences/Community Development

Tools

MS Office

Job description

About the Role

Our client, an organisation dedicated to strengthening community bonds and ensuring access to essential services, is seeking a proactive Community Liaison Officer to join their team in Queenstown, Eastern Cape. This role is pivotal in bridging the gap between the organisation and the diverse communities it serves. You will be responsible for fostering positive relationships, understanding community needs, and communicating important information effectively. This is a field-based role, requiring significant engagement within the Queenstown area. The ideal candidate will possess excellent communication and interpersonal skills, a deep understanding of community dynamics, and a commitment to service excellence. Join us in building stronger, more connected communities.

Key Responsibilities

• Build and maintain strong, positive relationships with community members, leaders, and local organisations.
• Act as a primary point of contact for community inquiries and feedback.
• Communicate organisational initiatives, services, and information clearly to the community.
• Identify community needs and report them to the relevant internal departments for action.
• Facilitate community meetings, workshops, and events.
• Assist in the development and implementation of community outreach strategies.
• Gather information and feedback from the community to inform program development.
• Resolve community concerns and mediate minor disputes when necessary.
• Represent the organisation at community events and forums.
• Promote positive engagement and collaboration between the organisation and the community.

Requirements

• A relevant qualification in Communications, Social Sciences, Community Development, or a related field is advantageous.
• Minimum of 3 years of experience in community engagement, public relations, or a related field.
• Excellent verbal and written communication skills.
• Strong interpersonal and networking abilities.
• Proven ability to engage effectively with diverse community groups.
• Good understanding of the social and cultural landscape of the Eastern Cape.
• Ability to work independently and manage time effectively in a field-based role.
• Proficiency in standard office software.
• A valid driver's license and willingness to travel extensively within the community.
• Problem-solving skills and a diplomatic approach.

Benefits

• An annual salary of .
• Full-time, on-site position in Queenstown.
• Opportunities for professional development and networking.
• Make a tangible difference in community relations.
• Contribution to a provident fund.
• Standard leave benefits.
• Travel allowance for work-related travel.