Commercial Manager - Auckland Or Wellington

Nz Post; Auckland; On-site; NZD 140,000 - 190,000; Full time

Job summary

New Zealand Post is seeking a Commercial Manager to lead the commercial performance of our Delivery Partner network. The role requires developing sustainable, data-driven commercial solutions, supporting decision-making with financial modelling and improving contractor remuneration frameworks.

You will influence across multiple teams to optimise revenue, cost and network performance. As a senior leader, you will build strong relationships with contractors, suppliers and stakeholders, and drive

Qualifications

• Significant commercial management experience with strong financial and analytical capability.
• Experience developing commercial solutions, financial models and business cases that deliver measurable outcomes.
• Strong communication skills and a collaborative, customer-focused approach.

Responsibilities

• Leading commercial performance and contract outcomes across NZ Post's delivery partner network
• Leading a team of experienced Commercial Insights Analysts
• Providing commercial insights, financial analysis and reporting to support business decision-making
• Partnering with operational leaders to optimise network performance, capacity and cost outcomes
• Building strong relationships with contractors, suppliers and key stakeholders
• Driving continuous improvement initiatives that enhance contractor sustainability and commercial performance

Skills

Commercial leadership

Financial modelling

Stakeholder management

Contract management

Job description

Commercial Manager - CSD Drive commercial outcomes that create value for NZ Post, our delivery partners and our customers. Lead commercial performance across NZ Post's delivery partner network Develop innovative solutions that improve profitability, sustainability and growth Partner with operational leaders to drive performance and continuous improvement Kōrero mō te tūranga.

About the role

We're looking for a Commercial Manager to provide commercial leadership across our Customer Service Delivery network. Reporting to the GM Commercial, you'll work closely with Customer Service Delivery, Delivery Partner and Fleet Operations teams to develop commercially sustainable solutions that support business performance, contractor viability and customer outcomes. You'll use data, insights and financial modelling to support decision-making, improve contractor remuneration frameworks and identify opportunities to optimise revenue, cost and network performance. This is a leadership role with broad influence across the Customer Service Delivery network, combining commercial management, stakeholder engagement and business improvement to support sustainable business outcomes.

You'll do that by:

• Leading commercial performance and contract outcomes across NZ Post's delivery partner network
• Leading a team of experienced Commercial Insights Analysts
• Providing commercial insights, financial analysis and reporting to support business decision-making
• Partnering with operational leaders to optimise network performance, capacity and cost outcomes
• Building strong relationships with contractors, suppliers and key stakeholders
• Driving continuous improvement initiatives that enhance contractor sustainability and commercial performance

About you

You'll be an experienced commercial leader with strong analytical capability and a track record of delivering measurable business outcomes. You'll be comfortable working across operational and corporate environments, influencing stakeholders and translating complex information into practical commercial solutions.

You'll combine that with:

• Strong stakeholder management, influencing and relationship-building skills
• Significant commercial management experience with strong financial and analytical capability
• Experience developing commercial solutions, financial models and business cases that deliver measurable outcomes
• Experience managing contracts, pricing reviews or complex commercial negotiations
• Proven ability to improve business performance in operational or network-based environments
• Strong communication skills and a collaborative, customer-focused approach
• Experience in transport, logistics, supply chain or network operations environments will be an added bonus.

Hiahia? - Interested?

Further your career within the NZ Post whānau! At NZ Post, we aim to be the delivery business of choice for Aotearoa. With a focus on Parcels and the evolution of Mail we work together to deliver the best outcomes possible for our customers and our people. This is an exciting time to join us. You'll be part of a business in transformation, where your work will have real impact on how we deliver for Aotearoa now and into the future.

Applications for this position close on Monday 16th November 2026.

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change.

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks. Some of our roles may also require a credit check and/or a drug test.

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values. NZ Post proudly stands as a Gold Supporter of Pride Pledge - because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are.