Clinical Receptionist/Administration - Fraser St

Sonova AG; Tauranga; Sur place; NZD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Parental Leave

Partner Leave

Wellbeing Allowance

Discounts

Extra Leave

Financial Advice

Résumé du poste

Sonova’s Fraser St clinic seeks a proactive Clinical Receptionist/Administrator to oversee daily operations, welcome patients, and manage appointments. The role involves administrative tasks, data handling, and basic in-house repairs with training provided.

You will work autonomously within a team, contributing to local marketing and community engagement while delivering excellent customer service and supporting hearing care services.

Qualifications

• Strong customer service orientation and communication skills.
• Basic computer skills for CRM and admin tasks.
• Interest in audiology or hearing care is helpful.

Responsabilités

• Manage day-to-day clinic operations.
• Serve as the welcoming face at reception.
• Manage the clinic diary for scheduling.

Connaissances

Customer service

Computer literacy

Audiology interest

Description du poste

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At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Clinical Receptionist/Administration - Fraser St

About us:

At Triton Hearing we’re changing hearing, for good! We want all New Zealanders to be able to hear well and experience the difference better hearing will make to their lives. Our talented people work as a team to make this happen. They’re experts in their field, always exploring new ways to improve the quality of our clients’ lives - with a range of innovative hearing solutions delivering the best possible outcomes.

As part of Sonova, which has more than 18,000 committed employees in over 100 countries, all of whom contribute to something greater than themselves – they transform lives. Join our mission and become part of our team!

About the role:

Are you someone who thrives in a dynamic and challenging environment? This varied role offers you the perfect opportunity to utilise and develop your skills in the Hearing Care industry.

• Clinic operations: Take charge of managing the day-to-day operations of the clinic.
• Reception duties: Be the welcoming face of our clinics, handling all reception responsibilities.
• Diary management: Efficiently manage the clinic diary to ensure smooth scheduling and operations.
• Administrative tasks: Process insurance applications, government subsidies, and ACC claims.
• Data management: Run daily reports through our CRM system to keep everything on track.
• Technical skills: Perform in-house hearing aid repairs with full training provided.
• Community engagement: Participate in local marketing initiatives to promote our services.

About you:

• You have a genuine desire to help people, offering exceptional service and care to every client.
• You are eager to develop your knowledge in Audiology, with the potential to train as a Tele Assistant.
• You are confident in working autonomously and thrive in a team environment, adapting easily to different clinic settings and team dynamics.
• You possess a high level of general computer literacy, enabling you to efficiently manage various administrative tasks.
• You have an interest in participating in local marketing initiatives, actively engaging with the community to promote our services.

If you are ready for a role that keeps you on your toes and allows you to make a significant impact in the Hearing Care Industry, this is the opportunity for you!

Perks for you:

Joining our team means becoming part of a vibrant and innovative community dedicated to changing hearing for good. At Triton Hearing we believe in fostering an environment that nurtures both personal and professional growth.

• A friendly and social environment with generous recognition and social budgets to celebrate and look after our social wellbeing.
• Rewarding YOU with salaries and bonus’ designed to recognise your expertise and exceptional performance.
• Substantial Parental Leave Package & Paid Partners Leave.
• A $200 Wellbeing Allowance to spend on your health and wellbeing.
• Triton Perks – exclusive discounts to over 80 retailers and service providers
• Extra leave days: Birthday, YOU day, Community leave etc.
• Free Financial Advice Sessions.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Recruitment Fraud Warning

We have become aware of fraudulent recruitment activities in which individuals falsely claim to represent Sonova or recruitment agencies acting on our behalf. These individuals may contact potential candidates by email, messaging services or other channels and may offer employment opportunities or recruitment‑related services, such as CV preparation or review, in exchange for payment.

Sonova will never ask candidates to pay fees or make payments as part of our recruitment process. We also do not require candidates to purchase recruitment, CV preparation, training or similar services as a condition of applying for or obtaining employment with us.

Please exercise caution if you receive an unsolicited communication claiming to relate to a vacancy at Sonova, particularly if it requests payment, financial information or other sensitive personal information.

If you are uncertain whether a recruitment communication is genuine, please verify the vacancy through our official careers page or contact us through the contact details published on our website.

Sonova accepts no responsibility for fraudulent communications or transactions made by individuals or organisations falsely claiming to represent us.