Clinic Manager - Fraser St

Sonova; Bay of Plenty; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Parental Leave Package & Paid Partners

Generous Wellbeing Allowance

Long-Service Recognition

Triton Perks – exclusive discounts

You Day & Birthday leave

Free Financial Advice Sessions

Job summary

Triton Hearing, part of Sonova, seeks a Clinic Manager for our Tauranga clinic. You will lead a committed team, deliver high-quality audiology services, and manage daily operations to ensure outstanding client experiences.

You will oversee hiring, coaching, and performance, while aligning with regional goals and company standards. A MNZAS Clinician background and strong leadership are essential for success.

Qualifications

• MNZAS Clinician experience required.
• Strong communication with clients and team.
• Focus on continuous quality improvement and service excellence.
• Natural relationship builder with collaborative coaching style.
• Passion for team development and high-performance culture.

Responsibilities

• Lead clinic team with passion and purpose to deliver exceptional client outcomes.
• Provide high-quality hearing assessments, fittings, and audiology services within your scope of practice.
• Own day-to-day clinic operations and direct line management of the team.
• Support Area/Region Manager to drive clinic success and share organizational messages.
• Build strong relationships with clients and team, ensuring clear communication on results and follow-ups.
• Drive Triton Hearing’s culture, standards, and messages to motivate the team.

Skills

Clinician leadership

Communication

Quality improvement

Relationship building

Coaching & development

Team leadership

Education

MNZAS Clinician

Job description

Clinic Manager - Fraser Street, Tauranga

At Triton Hearing, we put people at the heart of everything we do and push ourselves to innovate and think differently.

About Us

At Triton Hearing we’re changing hearing, for good! We want all New Zealanders to be able to hear well and experience the difference better hearing will make to their lives. Our talented people work as a team to make this happen. They’re experts in their field, always exploring new ways to improve the quality of our clients’ lives - with a range of innovative hearing solutions delivering the best possible outcomes.

As part of Sonova, which has more than 18,000 committed employees in over 100 countries, all of whom contribute to something greater than themselves - they transform lives.

About the role

As Clinic Manager, you will lead your clinic team with passion and purpose, delivering exceptional outcomes for clients and creating a first-class client experience. This role gives you the opportunity to make a significant impact on both your team and your clients.

You will provide high-quality hearing assessments, fittings, teleaudiology, and other audiology services within your scope of practice. Beyond your clinical responsibilities, you will take ownership of the clinic’s day-to-day operations and provide direct line management to your team, ensuring all aspects of performance, development, and coaching are met. Supporting the Area Manager/Region Manager, you will help drive clinic success while fostering Triton Hearing’s culture and performance standards.

Key to this role is your ability to build strong relationships with both clients and your team, ensuring engagement with organisational messages and creating an inclusive and high-performing team culture.

• Identify, assess, diagnose, and treat individuals with auditory and vestibular impairments.
• Fit, test, and manage hearing aids, including conducting otoscopic examinations and taking ear canal impressions.
• Provide audiologic treatment for tinnitus using techniques such as tinnitus retraining therapy, education, and counseling.
• Manage all day-to-day operations of the clinic, ensuring efficiency and effectiveness.
• Actively support the Area Manager/Region Manager to achieve clinic goals.
• Build and maintain professional relationships with clients, providing clear communication on hearing results, hearing aid management, and follow-ups.
• Drive Triton Hearing’s culture, standards, and messages to ensure alignment and motivation within your team.

About you

We are seeking an experienced clinician who is ready to take the next step in their career and lead a team to success. You will bring:

• MNZAS Clinician experience.
• Have excellent communication skills to connect with clients and team members alike.
• Demonstrate a focus on continuous quality improvement.
• Be a natural relationship builder with a collaborative coaching style.
• Be passionate about team development and creating a high-performing environment.
• A proactive, self-starting attitude with a passion for leadership and growth.

This is an exciting opportunity for someone ready to combine their clinical expertise with leadership, coaching, and team-building skills. If you’re ready to lead by example and grow with us, we’d love to hear from you.

Whats in it for you?

Joining our team means becoming part of a vibrant and innovative community dedicated to changing hearing for good. At Triton Hearing we believe in fostering an environment that nurtures both personal and professional growth.

• Competitive salary package + bonus
• Parental Leave Package & Paid Partners Leave
• Generous Wellbeing Allowance
• Long-Service Recognition
• Triton Perks - exclusive discounts to over 80 retailers and service providers
• We offer an extensive leave policy including 1 ‘You Day’ and Birthday leave
• Free Financial Advice Sessions

Join us at Triton Hearing as we redefine the possibilities of the hearing industry and leave an indelible mark on the lives of millions.

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