Clinic Manager - Fraser St

Triton Hearing; Tauranga; On-site; NZD 90,000 - 125,000; Full time

Benefits offered by this job

Parental Leave

Wellbeing Allowance

Long Service Recognition

Triton Perks

You Day & Birthday Leave

Financial Advice Sessions

Job summary

Triton Hearing is seeking a Clinic Manager for our Tauranga Fraser Street clinic. You will lead a clinical team, deliver hearing assessments and fittings, and manage day-to-day operations to ensure a first-class client experience.

You will coach staff, drive service quality, and work with the Area/Region Manager to achieve clinic goals while upholding Triton Hearing’s values and standards. This is a hands-on leadership role with opportunities to grow within a national hearing care network.

Qualifications

• Excellent communication skills with clients and team members.
• Focus on continuous quality improvement in service delivery.
• Natural relationship builder with collaborative coaching style.
• Leadership and growth mindset with proactive, self-starting attitude.

Responsibilities

• Lead clinic team with passion and purpose to deliver outstanding client experiences.
• Provide high-quality hearing assessments and fittings within scope of practice.
• Oversee day-to-day clinic operations and line manage the team.
• Support Area/Region Manager to drive clinic success and uphold standards.
• Build strong relationships with clients and staff and ensure clear communication on results and follow-ups.

Skills

Communication

Leadership

Coaching

Relationship building

Education

MNZAS Clinician experience

Job description

Clinic Manager - Fraser Street, Tauranga

At Triton Hearing, we put people at the heart of everything we do and push ourselves to innovate and think differently.

About Us

At Triton Hearing we’re changing hearing, for good! We want all New Zealanders to be able to hear well and experience the difference better hearing will make to their lives. Our talented people work as a team to make this happen. They’re experts in their field, always exploring new ways to improve the quality of our clients’ lives - with a range of innovative hearing solutions delivering the best possible outcomes.

As part of Sonova, which has more than 18,000 committed employees in over 100 countries, all of whom contribute to something greater than themselves – they transform lives.

About The Role

As Clinic Manager, you will lead your clinic team with passion and purpose, delivering exceptional outcomes for clients and creating a first-class client experience. This role gives you the opportunity to make a significant impact on both your team and your clients.

You will provide high-quality hearing assessments, fittings, teleaudiology, and other audiology services within your scope of practice. Beyond your clinical responsibilities, you will take ownership of the clinic’s day-to-day operations and provide direct line management to your team, ensuring all aspects of performance, development, and coaching are met. Supporting the Area Manager/Region Manager, you will help drive clinic success while fostering Triton Hearing’s culture and performance standards.

Key to this role is your ability to build strong relationships with both clients and your team, ensuring engagement with organisational messages and creating an inclusive and high-performing team culture.

• Identify, assess, diagnose, and treat individuals with auditory and vestibular impairments.
• Fit, test, and manage hearing aids, including conducting otoscopic examinations and taking ear canal impressions.
• Provide audiologic treatment for tinnitus using techniques such as tinnitus retraining therapy, education, and counseling.
• Manage all day-to-day operations of the clinic, ensuring efficiency and effectiveness.
• Actively support the Area Manager/Region Manager to achieve clinic goals.
• Build and maintain professional relationships with clients, providing clear communication on hearing results, hearing aid management, and follow-ups.
• Drive Triton Hearing’s culture, standards, and messages to ensure alignment and motivation within your team.

About You

We are seeking an experienced clinician who is ready to take the next step in their career and lead a team to success. You will bring:

• MNZAS Clinician experience.
• Have excellent communication skills to connect with clients and team members alike.
• Demonstrate a focus on continuous quality improvement.
• Be a natural relationship builder with a collaborative coaching style.
• Be passionate about team development and creating a high-performing environment.
• A proactive, self-starting attitude with a passion for leadership and growth.

This is an exciting opportunity for someone ready to combine their clinical expertise with leadership, coaching, and team-building skills. If you’re ready to lead by example and grow with us, we’d love to hear from you.

Whats in it for you?

• Competitive salary package + bonus
• Parental Leave Package & Paid Partners Leave
• Generous Wellbeing Allowance
• Long-Service Recognition
• Triton Perks – exclusive discounts to over 80 retailers and service providers
• We offer an extensive leave policy including 1 ‘You Day’ and Birthday leave
• Free Financial Advice Sessions

Join us at Triton Hearing as we redefine the possibilities of the hearing industry and leave an indelible mark on the lives of millions.

Give it a go!

#TritonHearingNewZealand

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.