Clinical Receptionist/Administration – Fraser St

Sonova; Tauranga; Hybride; NZD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Friendly social environment with team/

Salaries and bonuses recognizing merit

Parental Leave Package & Paid Partners

Wellbeing Allowance $200

Triton Perks – retailer discounts

Extra leave days (Birthday, YOU day, a

Free Financial Advice Sessions

Résumé du poste

Sonova's Triton Hearing in New Zealand seeks a Clinical Receptionist/Administrator to manage day-to-day clinic operations, greet clients, and handle diary and admin tasks. You’ll work across reception and administrative duties, processing insurance applications, subsidies, and ACC claims, and generate daily CRM reports.

Training is provided for in-house hearing aid repairs. You’ll thrive if you enjoy helping people, are ready to learn audiology, and can work autonomously within a team, while

Qualifications

• Ability to deliver exceptional customer service.
• Willingness to learn audiology and potentially train as a Tele Assistant.
• Able to work autonomously and as part of a team in various clinic settings.
• Good general computer literacy for admin tasks.

Responsabilités

• Clinic operations: manage day-to-day operations.
• Reception duties: greet clients and handle front-desk tasks.
• Diary management: maintain the clinic schedule.
• Administrative tasks: process insurance, government subsidies, and ACC claims.
• Data management: run daily CRM reports.
• Technical: in-house hearing aid repairs with training provided.
• Community engagement: participate in local marketing initiatives.

Connaissances

Customer service

Autonomous work

Computer literacy

Interest in audiology

Outils

CRM system

Description du poste

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At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Clinical Receptionist/Administration - Fraser St

About us:

At Triton Hearing we’re changing hearing, for good! We want all New Zealanders to be able to hear well and experience the difference better hearing will make to their lives. Our talented people work as a team to make this happen. They’re experts in their field, always exploring new ways to improve the quality of our clients’ lives - with a range of innovative hearing solutions delivering the best possible outcomes.

As part of Sonova, which has more than 18,000 committed employees in over 100 countries, all of whom contribute to something greater than themselves – they transform lives. Join our mission and become part of our team!

About the role:

Are you someone who thrives in a dynamic and challenging environment? This varied role offers you the perfect opportunity to utilise and develop your skills in the Hearing Care industry.

• Clinic operations: Take charge of managing the day-to-day operations of the clinic.
• Reception duties: Be the welcoming face of our clinics, handling all reception responsibilities.
• Diary management: Efficiently manage the clinic diary to ensure smooth scheduling and operations.
• Administrative tasks: Process insurance applications, government subsidies, and ACC claims.
• Data management: Run daily reports through our CRM system to keep everything on track.
• Technical skills: Perform in-house hearing aid repairs with full training provided.
• Community engagement: Participate in local marketing initiatives to promote our services.

About you:

• You have a genuine desire to help people, offering exceptional service and care to every client.
• You are eager to develop your knowledge in Audiology, with the potential to train as a Tele Assistant.
• You are confident in working autonomously and thrive in a team environment, adapting easily to different clinic settings and team dynamics.
• You possess a high level of general computer literacy, enabling you to efficiently manage various administrative tasks.
• You have an interest in participating in local marketing initiatives, actively engaging with the community to promote our services.

If you are ready for a role that keeps you on your toes and allows you to make a significant impact in the Hearing Care Industry, this is the opportunity for you!

Perks for you:

Joining our team means becoming part of a vibrant and innovative community dedicated to changing hearing for good. At Triton Hearing we believe in fostering an environment that nurtures both personal and professional growth.

• A friendly and social environment with generous recognition and social budgets to celebrate and look after our social wellbeing.
• Rewarding YOU with salaries and bonus’ designed to recognise your expertise and exceptional performance.
• Substantial Parental Leave Package & Paid Partners Leave.
• A $200 Wellbeing Allowance to spend on your health and wellbeing.
• Triton Perks – exclusive discounts to over 80 retailers and service providers
• Extra leave days: Birthday, YOU day, Community leave etc.
• Free Financial Advice Sessions.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.