Clinic Experience Specialist - Flexible Hours & Growth

CBI Health; Hamilton; On-site; NZD 34,000 - 36,000; Full time

Benefits offered by this job

Flexible hours

Health benefits

Learning opportunities

Competitive pay

Job summary

CBI Health in Hamilton, ON is seeking a Clinic Experience Associate to warmly welcome clients, support scheduling, and help maintain an efficient clinic flow. You will assist with front-desk duties, answer inquiries, and help clients access digital tools like the Client Portal and online booking.

The ideal candidate is outgoing, empathetic, and organized, with a focus on delivering exceptional service. We offer flexible hours and a comprehensive benefits package, including health, dental, and

Qualifications

• Strong communication and interpersonal skills.
• Good problem solving and proactive mindset.
• Excellent time management and organizational skills.
• Able to work independently and as part of a team.

Responsibilities

• Create a welcoming environment for clients and visitors.
• Respond to inquiries in person, by phone, or via email/SMS promptly.
• Assist with client scheduling and clinic workflow.
• Support use of digital tools and patient portal.

Skills

Strong communication

Problem solving

Time management

Team player

Tools

Microsoft Office

Job description

CBI Health in Hamilton, ON is seeking a Clinic Experience Associate to warmly welcome clients, support scheduling, and help maintain an efficient clinic flow. You will assist with front-desk duties, answer inquiries, and help clients access digital tools like the Client Portal and online booking.

The ideal candidate is outgoing, empathetic, and organized, with a focus on delivering exceptional service. We offer flexible hours and a comprehensive benefits package, including health, dental, and