Client Services & Renewals Specialist

Aon; Christchurch; On-site; NZD 55,000 - 75,000; Full time

Job summary

Aon in New Zealand seeks a Service Executive to join a collaborative team. You will support client renewals and servicing, confirm policy terms with insurers, and prepare renewal-related reports and presentations.

You’ll maintain client data and assist with invoicing, ensuring timely premium collection and accurate documentation. The role offers a dynamic, fast-paced environment with opportunities to work across the client journey and liaise with multiple stakeholders to deliver exceptional

Responsibilities

• Supporting client renewals and servicing in line with Aon New Zealand protocols
• Confirming policy terms, quotations, and documentation with insurers
• Preparing premium calculations, schedules, renewal reports and presentations
• Maintaining accurate client data across systems
• Following up with clients and insurers to gather outstanding information
• Assisting with invoicing, premium collection, and aged debt management
• Working closely with the Assistant Service Manager and wider team to manage workload and ensure excellent service delivery

Job description

Aon in New Zealand seeks a Service Executive to join a collaborative team. You will support client renewals and servicing, confirm policy terms with insurers, and prepare renewal-related reports and presentations.

You’ll maintain client data and assist with invoicing, ensuring timely premium collection and accurate documentation. The role offers a dynamic, fast-paced environment with opportunities to work across the client journey and liaise with multiple stakeholders to deliver exceptional