Claims Specialist — Fixed-Term Contract with Flexible Work

Aon Corporation; Wellington; On-site; NZD 70,000 - 110,000; Full time

Job summary

Aon Aotearoa New Zealand is seeking a proactive Claims Specialist to join our Regional Claims team in Wellington. This fixed-term contract continues through June 2027 and offers the chance to learn from experts while contributing to risk and broking services for corporate clients.

You will be the frontline contact for corporate clients, coordinating with insurers and legal advisers, and preparing accurate claim records while handling fees and reserves, with a focus on clear communication and

Qualifications

• Experience in a claims role or customer service in a corporate setting.
• Strong communication and organisational skills.
• Proactive problem solving.
• Ability to work autonomously.
• Excellent written and verbal communication.

Responsibilities

• Front-line contact for corporate clients handling enquiries about claims.
• Liaison between clients, insurers, legal advisers and stakeholders.
• Prepare accurate and concise claim records for brokers.
• Process of legal fees and monitoring reserves.
• General administration and record maintenance.

Skills

Claims experience

Customer service

Communication skills

Problem solving

Autonomy

Organisational skills

MS Office

Tools

MS Office

Job description

Aon Aotearoa New Zealand is seeking a proactive Claims Specialist to join our Regional Claims team in Wellington. This fixed-term contract continues through June 2027 and offers the chance to learn from experts while contributing to risk and broking services for corporate clients.

You will be the frontline contact for corporate clients, coordinating with insurers and legal advisers, and preparing accurate claim records while handling fees and reserves, with a focus on clear communication and