Checkout Supervisor

Foodstuffs South Island Limited; Richmond; On-site; NZD 50,000 - 60,000; Full time

Job summary

Foodstuffs South Island Limited is seeking a capable Supervisor to lead the Checkout Team in a busy supermarket, ensuring exceptional customer service and smooth front-line operations. You will oversee staffing, support cashiers, and uphold store standards across the department.

The ideal candidate will have supervisory experience in retail, familiarity with liquor/tobacco sales, and a commitment to presenting a professional image.

Qualifications

• Experience as a checkout/retail supervisor is preferred.
• Lotto training is advantageous.
• Experience selling alcohol or holding a managers certificate is desirable.
• Strong presentation and professional appearance are expected.
• Excellent communication, able to stay calm under pressure.

Responsibilities

• Assist with staffing at the Checkout to maintain high customer service.
• Support front-line checkout staff and respond to customer enquiries.
• Create a friendly and helpful environment for customers and staff.
• Ensure liquor, tobacco and age-restricted sales comply with laws and policies.
• Promote health and food safety initiatives throughout the department.

Skills

Checkout supervision

Lotto training

Alcohol sales

Manager certificate

Customer service

Communication

Job description

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We are looking for a talented and experienced Supervisor who has a flare and passion for customer service and will assist our Checkout Team to deliver the best customer shopping experience possible.

It would be an advantage to have had experience supervising a big team, preferably having worked in a busy retail or supermarket environment.

The ideal candidate will be:

• An experienced checkout, retail supervisor (Lotto training advantageous)
• Motivated and driven by helping other team members to exceed their expectations
• Experienced in managing the sale of alcohol or ideally hold a current managers certificate
• Committed to maintaining high personal presentation standards of self and others
• A practiced communicator who can remain calm and confident in high pressure situations

Key responsibilities of this position include, but are not limited to:

• Assisting with staffing at the Checkout to maintain high levels of Customer service
• Assisting with any customer enquiries and supporting the front-line checkout staff in their role
• Being a key factor in creating a friendly and helpful environment for customers and staff alike
• Ensure all sales are conducted efficiently, and that liquor, tobacco and other age restricted product purchases are sold in compliance with law and company policies
• Actively promote health and safety and food safety initiatives throughout the department.

This is a full-time position working Sunday - Thursday, one closing shift will be required. Other shifts and hours will be discussed at an interview.

Overseas applicants must have NZ Citizenship, Permanent Residency or a Valid NZ Work Permit.

Applications close 23rd October 2026 or earlier if successful applicant is found.