Checkout Assistant Manager

Foodstuffs South Island Limited; Christchurch; Sur place; NZD 52 000 - 64 000; Plein temps

Résumé du poste

Halswell New World in Halswell Christchurch seeks an Checkout Assistant Manager to oversee daily department operations and lead a small team. You will support the Checkout Manager, deliver exceptional service, manage cash handling, and ensure health and food safety compliance.

A liquor licence and first aid certification are preferred. Join a dynamic team focused on a positive customer experience, staff development, and efficient service across various shifts, including weekends and public

Qualifications

• Proven supervisory experience in retail or customer service.
• Strong leadership and communication to motivate a team.
• Excellent organisational and multitasking abilities.
• Track record of training and developing staff.
• Positive attitude and commitment to outstanding customer service.

Responsabilités

• Assist the Checkout Manager in day-to-day operations, ensuring efficient and friendly service.
• Provide a strong customer service focus, promptly meeting customer needs.
• Manage the department in the Checkout Manager's absence.
• Train, mentor and support checkout staff to build a productive team.
• Handle customer inquiries and resolve issues promptly and professionally.
• Monitor and manage cash handling procedures.
• Ensure compliance with store policies, including health and food safety.
• Assist with rostering and scheduling of departments.
• Duty Management including responsibility for sale and supply of liquor.

Connaissances

Leadership

Customer service

Communication

Organisational skills

Mentoring/Training

Flexibility

Liquor Licence

First Aid

Description du poste

Halswell New World, located in Halswell Christchurch, is a dynamic and customer-focused supermarket dedicated to providing an exceptional shopping experience where people are at the heart of everything that we do. We have an exciting opportunity in our Checkout Department and we are looking for someone to join our leadership team as a Checkout Assistant Manager.

Key Responsibilities

• Assist the Checkout Manager in the day-to-day operations of the department, ensuring efficient and friendly service to all customers.
• Provide a strong customer service focus, ensuring that customer needs are met promptly and professionally.
• Manage the department in the Checkout Manager's absence.
• Train, mentor, and support checkout staff, fostering a positive and productive team environment.
• Manage customer inquiries and resolve any issues promptly and professionally.
• Monitor and manage cash handling procedures.
• Ensure compliance with all store policies and procedures, particularly those related to health and food safety.
• Assist with scheduling and coordination of departments rosters
• Duty Management including the responsibility for the sale and supply of liquor.

Qualifications

• Previous experience in a supervisory role within a retail or customer service environment.
• Strong leadership and communication skills, with the ability to motivate and inspire a team.
• Excellent organisational and multitasking abilities.
• A proven record of training and success.
• A positive attitude and a commitment to providing outstanding customer service.
• A current Liquor Licence and First Aid certificate is preferred.
• Flexibility to work various shifts, including weekends and public holidays.

Why Join Us?

• Be part of a supportive and inclusive team where people are at the heart of everything that we do.
• Opportunities for professional growth and development.
• A supportive and engaging work environment.