Channel Manager: Sales & Service — Lead Growth & Service Excellence

Absa Ins & Fin Advise(Pty; Wellington; Sur place; NZD 118 000 - 160 000; Plein temps

Résumé du poste

Absa is seeking a Channel Manager: Sales and Service to lead a customer-facing sales and service operation, driving growth and client-focused outcomes. You will manage a high-performing team, ensure governance, and advance the bank's transformation agenda in a dynamic regulatory environment.

This role emphasizes developing future leaders, enhancing customer experience, and achieving sustainable business results in a competitive market.

Qualifications

• Bachelor's degree in Finance, Business, or related field.
• Proven track record in leading sales/service teams in financial services.
• Strong knowledge of risk, compliance and governance principles.

Responsabilités

• Lead, coach and develop a high-performing sales and service team.
• Drive sales, retention, service and profitability objectives.
• Ensure compliance with regulatory and governance requirements.

Connaissances

Strategic Leadership

Sales & Service Leadership

Stakeholder Management

Coaching & Development

Operational Excellence

Formation

Bachelor's Degree in Finance/Business

Outils

CRM Software

Description du poste

Absa is seeking a Channel Manager: Sales and Service to lead a customer-facing sales and service operation, driving growth and client-focused outcomes. You will manage a high-performing team, ensure governance, and advance the bank's transformation agenda in a dynamic regulatory environment.

This role emphasizes developing future leaders, enhancing customer experience, and achieving sustainable business results in a competitive market.